Castilone Chrysler Dodge Jeep Ram is a highly regarded dealership serving drivers in Batavia, Buffalo, Rochester, Brockport, Clarence, Albion, and Le Roy. Customers praise the outstanding customer service, with staff described as honest, friendly, and understanding. Many reviews highlight the thoroughness of the service department, even when repairs are not covered by warranty. The sales team, led by the owner and supportive staff, is known for providing great deals and a positive buying experience. Overall, Castilone CDJR is recommended for anyone seeking a new or used vehicle, as well as reliable service. Customers appreciate the welcoming atmosphere and the commitment to helping every individual.
Such a great experience there! I had an issue with my Chrysler and they fixed it quickly. Thank you Jim (and whoever fixed the issue) for your awesome service and your kindness. Appreciate you guys!
September 2025
Thanks to Rheeb and Steve for making my new truck purchase happen. Highly recommended !!!
August 2025
We have leased and purchased several vehicles from CDJ, and have had excellent customer service throughout the buying process. We have also had very good service when needed. Have also recommended CDJ to friends.
