Castilone Chrysler Dodge Jeep Ram is a highly regarded dealership serving drivers in Batavia, Buffalo, Rochester, Brockport, Clarence, Albion, and Le Roy. Customers praise the outstanding customer service, with staff described as honest, friendly, and understanding. Many reviews highlight the thoroughness of the service department, even when repairs are not covered by warranty. The sales team, led by the owner and supportive staff, is known for providing great deals and a positive buying experience. Overall, Castilone CDJR is recommended for anyone seeking a new or used vehicle, as well as reliable service. Customers appreciate the welcoming atmosphere and the commitment to helping every individual.
I recently bought a vehicle from Michael. He was respectful, very responsive with my questions and texts, and also walked me through the entire process till the end where I drove it off the lot!
April 2026
I did not end up buying from this dealership, but I appreciated the easy going and accommodating salesmanship from Anthony and his supervisor. They went above my expectations to resolve any of my concerns and needs to try and help me find a vehicle without pressure.
March 2026
We came in for our inspection, tire rotation, and oil change and were treated with the utmost respect. I highly recommend having any mechanical work done here. All the employees and Chris are extremely friendly, and helpful.
