Macy's is an iconic department store with a wide variety of items, including top fashion brands, clothing, shoes, housewares, and gifts. Reviews note it has very good items and great selections in a big, clean store that is well-organized. Many customers find treasures on sale and appreciate the courteous, helpful, kind, and professional staff who provide good assistance. However, some experiences are mixed, with mentions that items can be very expensive and that at times the store needs more employees. Some customers report that staff can be busy with other tasks and not always available to assist, suggesting management could do better. Overall, it is described as a good place to shop.
I went in looking for two watches as gifts, but didn’t have anything specific in mind. Simone in the jewelry/ watch department was wonderful! She helped me search through different options and pick two items which were greatly loved by the recipients. Thanks again.
June 2026
My mom and I went to Macys stores at Bay plaza Mall in April there was a lady very patient, humble, kind and lovely name JESMIN AKTER she really help us. Ms Jesmin thank you so much, really appreciate it 🙏 ❤
April 2026
Sometimes I think that prices are too good to be true. So come here and save money.
