Macy's is an iconic department store with a wide variety of items, including top fashion brands, clothing, shoes, housewares, and gifts. Reviews note it has very good items and great selections in a big, clean store that is well-organized. Many customers find treasures on sale and appreciate the courteous, helpful, kind, and professional staff who provide good assistance. However, some experiences are mixed, with mentions that items can be very expensive and that at times the store needs more employees. Some customers report that staff can be busy with other tasks and not always available to assist, suggesting management could do better. Overall, it is described as a good place to shop.
While looking for Fragrances for several people during Christmas I Fond That For a Dept Store this Big There was No Sales, On Their Selections. Only Top Dollar.! It was Disappointing to say the least.
December 2025
Customer service here is elite, every employee I spoke to was so warm and welcoming, took their time and genuinely wanted to help.
November 2025
Pretty good experience it’s just easier n safer to buy online n pickup …I have had pkgs from UPS FEDEX ALL STOLEN FROM A MACYS DELIVERY ..no signature required mostly THRY NEDD TO DO BETTER! Still I love Macy’s
