Auto Group Collision is a full-service collision repair facility in Brooklyn that provides superior customer service, unmatched by any other company in the entire region. They advocate on behalf of the insured and offer pickup and delivery services right from the customer's home or office. Customers have praised the helpful and kind team at Auto Group Collision, who have been responsive and supportive in even the most unpleasant situations. The crew has helped with various issues, including stolen catalytic converters, and even kept a customer's car safe for 9 months while waiting for a replacement. The quality of work at Auto Group Collision is highly regarded, with customers reporting that the shop has fixed problems that other shops were unable to address. They have been praised for their thorough inspections, attention to detail, and ability to get the job done right the first time. Customers have also appreciated the clear communication and updates provided by the team, as well as the additional services, such as cleaning the car before it was returned. Auto Group Collision is highly recommended for its excellent customer service, quality workmanship, and ability to handle even the most challenging repair situations.
Service was excellent. Fast, details oriented, professional.
February 2026
Kathy was great during the process of my repairs, kept me updated and responded. Pickup took less than 5 minutes. Great experience and took care of all insurance paperwork
January 2026
This shop is the preferred vendor for my insurance (Progressive) and I see why. Kathy was amazing to work with - communicative via text, friendly, and very responsive. Our car was in a fairly bad accident with a lot of damage and they fixed it up beautifully, and cleaned the interior as well. Five stars, full recommendation.
