Citi's Sheepshead Bay branch provides professional and friendly service. The staff is attentive and works to ensure all customer needs are met. Reviews highlight exceptional service from a personal banker, noting his professionalism, knowledge, and support. He is described as responsive, proactive, and readily available to assist with any banking needs. Customers appreciate that he provides guidance, offers the best rates and deals, looks after their accounts, and follows through to ensure everything is handled smoothly and efficiently. His service is considered convenient and trustworthy, going above and beyond for clients. The team's work is done quickly and with quality. Many customers highly recommend this branch for its excellent professional service in Brooklyn.
Every time I come here I get maximum help from very polite and competent employees. I would especially like to emphasize the impeccable work of Albert, I have been working with him for 1 year and will work with him for another 10.
July 2025
We recently visited Citi Bank, Sheepshead Bay branch. The staff was attentive to make sure that all my needs were met. I would like to mention Albert, who always exceeds our expectations in terms of professionalism, support and guidance. We strongly believe that his exceptional work should be recognized by the leadership.
May 2025
For the past few month I have had an excellent experience with Ilya Albert Turchinov as my personal banker at Citibank Sheepshead Bay location. His business services are exceptional in terms of knowledge and professionalism. I highly recommend Albert as he is readily available to assist with any banking needs.