The UPS Store #5236in Brooklyn offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally owned and operated store is conveniently located between Clinton and Henry Street in Brooklyn Heights. Customers have generally positive experiences at this location, praising the great customer service, especially from employees like Kizzy, Marcia, Kiki, and Ellen. They are described as helpful, kind, and professional, often going the extra mile to assist customers, even near closing time. The staff is said to be efficient, despite occasional long wait times when there is only one employee working. While the services are generally well-received, some customers have expressed frustration with being charged for small items, such as a single piece of tape. Overall, the UPS Store #5236 is a reliable and customer-focused business, offering a wide range of services to the Brooklyn Heights community.
Super great service— Kiki and her fellow associates were patient and sweet in terms of explaining the different types of shipping/prices involved. Made the process so much smoother!
February 2025
Staff was great, never had an issue with my packages but the wait time can be a little lengthy in the afternoon when there’s only one employee.
January 2025
The team at this UPS Store location is top notch. Everyone was so helpful and kind, Kiki, Ellen and Marcia are so amazing and were so helpful at a time when it was really needed, so greatly appreciated. The humor, work, and good spirits and support were phenomenal. Thank you to the entire staff, UPS is lucky to have you!
