The United States Postal Service at 1200 51st St is a reliable and helpful post office that serves many customers daily. Customers appreciate the staff for being professional, patient, and friendly, even when faced with difficult situations. Several reviews highlight how the employees go above and beyond to assist, such as helping with packages, passport services, and resolving delivery issues. One reviewer mentioned that lines move quickly early in the morning, and staff members are consistently helpful and nice. The staff is praised for their efficiency and for maintaining composure in challenging circumstances, including dealing with rude customers. In particular, supervisors are recognized for their dedication; one staff member was commended for her patience and professionalism in solving delivery problems, ensuring packages reach their destinations safely. Customers also value the post office’s commitment to security, as they take measures to prevent vandalism or theft of packages. The location offers walk-in passport services, adding to its convenience. Overall, the post office is seen as a place where customer service is a priority, and the employees are appreciated for their hard work and positive attitude. Despite some negative reviews, many customers feel confident in the service provided at this location and are grateful for the staff’s efforts to make their experience better.
Despicable. After finally being able to make an appointment, I'm sent away because they refuse to allow filling out the form in this place.
Pretty typical behavior in NY GOV offices, actually.
July 2025
No mail delivery at all for three days for my area no heads up no notifications. 47th street 11219
July 2025
The package arrived at your post office for delivery again and you keep sending it to 11214 post office for no apparent reason instead of putting it out for delivery.
