The United States Postal Service at 1200 51st St is a reliable and helpful post office that serves many customers daily. Customers appreciate the staff for being professional, patient, and friendly, even when faced with difficult situations. Several reviews highlight how the employees go above and beyond to assist, such as helping with packages, passport services, and resolving delivery issues. One reviewer mentioned that lines move quickly early in the morning, and staff members are consistently helpful and nice. The staff is praised for their efficiency and for maintaining composure in challenging circumstances, including dealing with rude customers. In particular, supervisors are recognized for their dedication; one staff member was commended for her patience and professionalism in solving delivery problems, ensuring packages reach their destinations safely. Customers also value the post office’s commitment to security, as they take measures to prevent vandalism or theft of packages. The location offers walk-in passport services, adding to its convenience. Overall, the post office is seen as a place where customer service is a priority, and the employees are appreciated for their hard work and positive attitude. Despite some negative reviews, many customers feel confident in the service provided at this location and are grateful for the staff’s efforts to make their experience better.
I arrived 15 minutes before my passport appointment and the person who does passports was still not there when I left 40 minutes after my scheduled appointment time.
May 2026
This post office has some nice workers but when I do drop off of my packages to send, they either don’t scan the bar code or lose my packages half the time. I sell things online so I lose income when they lose my packages/don’t send them/don’t update the shipping
May 2026
Don't come this location for passport walk-in. The web says it's available on Saturday morning but it's cancelled actually and do not update it on website
