Brown's Auto Service & Towing is a reliable and friendly local business known for its prompt and professional service. Customers appreciate how quickly the tow trucks arrive, often within 15 minutes, with drivers who are super friendly and courteous. The shop is highly recommended for vehicle repairs, especially for challenging issues like transmission leaks, which they diagnose and repair effectively. They are willing to work on older vehicles and handle difficult repairs that other shops may refuse. The staff at Brown's go the extra mile to provide same-day service, ensuring customers are satisfied and vehicles are returned quickly. Their communication is clear, and the work is done promptly at a good price. Customers also praise their towing service, describing it as timely, friendly, and helpful. Many note that the team is professional, cost-effective, and genuinely kind, making them a top choice for both repairs and towing in western NY. Overall, Brown's Auto Service & Towing offers dependable, courteous, and efficient service for all vehicle needs.
I know a handful of Ricks. I’ve like them all so far. Rick my neighbor. Rick the sailor. Rick the tow truck guy. Rick from Rick and Morty. Ricks just keep winning 🏆
August 2026
Shout out to this company for providing outstanding service regarding a recent tow. Insurance stated they are by far the most reasonably priced for services rendered. They were professional and assisted my daughter during a difficult experience.
June 2026
Highly recommend. Frank Brown Towing has some pro level moves - on time and quick. #1 - the gentleman who towed my truck, maneuvered it into a tiny space without breaking a sweat. #2 - he had an incredible moustache. 10 out of 10 on both their services and 'stash.
