Dollar Rent A Car
Car RentalHours:
4200 Genesee St, Buffalo NY 14225 Hours
About Dollar Rent A Car
Dollar Rent A Car at Buffalo Niagara International Airport offers affordable and flexible rental options, including potential savings for pre-paying. Customer experiences vary significantly. Some customers report efficient service with short wait times, friendly and professional counter staff, and receiving good, recent model vehicles as reserved. Returns can also be smooth and straightforward. However, other reviews highlight serious inconsistencies. Problems include outdated systems causing long delays, inattentive staff during vehicle return, and erroneous extra charges, particularly for fuel services even when the tank was filled. These issues have led to frustration and claims of unresolved complaints, with some customers vowing never to use the service again. While some employees are praised for being understanding and going above and beyond to help, the overall service quality appears unreliable. The experience seems highly dependent on timing, specific staff encountered, and luck, with outcomes ranging from very positive to extremely negative.
Most Recent Reviews
December 2025
Dollar rental have exceptional services and prices after checking several others companies they offer the best rates for a 7 day rental with unlimited mileage.
December 2025
Charged $10.99/gal for being 5 gal under full when I'd just filled up. Thieves.
Response from the owner (Dollar Rent A Car) is just infuriating. You're not striving at all to improve this.
December 2025
easy pickup, easy drop off! car was clean and worked fine for my few days. truly no major complaints.
More Comments(294)
You May Also Like
- Buffalo, New York
