Five Star Bank is a local banking institution that offers a wide range of consumer and commercial banking and lending services. They are dedicated to improving their customers' financial well-being, with a focus on providing top-notch service. Customers consistently praise the friendly and efficient staff, particularly Kathy, who goes above and beyond to ensure all questions are fully answered. The bank has maintained a strong reputation for over 30 years, with customers reporting a smooth and hassle-free experience, even in the event of a debit card being hacked. While the bank may not offer certain services like Zelle, its commitment to customer satisfaction and financial well-being make it a reliable choice for those in the Buffalo area.
I've had a fantastic experience with this bank. The customer service is top-notch, friendlyand I appreciate the convenience of their online banking platform. Highly recommend!
May 2025
I had the best customer service from Ms Kathy and the Amherst team today. Always warm welcomes and efficient service when ever i visit
May 2025
Kathy and the team was so helpful. I love banking with them