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“Helpful staff, it's rare to find employees who genuinely care and work with you til your problems are solved instead of rushing you off. Special thanks to Raiyan and Christian”
“The best customer service around! Thank you to Marcos, Wil, Tom & Evan for all of your help setting up a business account! They were all so helpful and persistent to make sure everything worked. Kudos to a great team!”
“Arrived on time, respected property, above and beyond installation expectations. Found and replaced broken “ ground issue”. Finished on time, and perfect job clean up. Couldn’t be happier with project!!!”
“I arrived with my sister-in-law needing to purchase a new phone for her. We are two senior ladies with underwhelming computer skills. I cannot say enough positive things about the help we received from a technician, Brandon. He was so helpful and knowledgeable and got what we needed accomplished in a most efficient and friendly manner. He is a true asset to Spectrum.”
“We came in looking to completely change our plans and phones, and we were unsure about numbers, finances, everything. Amanda made the entire process easy, was extremely knowledgeable, patient, and very friendly. I have never experienced such a great (and easy) time with a phone carrier, and Amanda was legitimately part of the reason we switched over after a day of exploring all of our options.”
“This store has saved me multiple times from the nightmare of 3rd party sellers. (Non corporate).The manager Josh and Andrea took care of all my worries and issues. Give them a chance. Excellent store!”
“Thanks to sammy and daniel for helping me get the 2 phones i want they even saved me a trip to walk sammy said i wasnt going to walk in this weather i appreciate the help guys”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“My brother and I went into your store today. My brother is blind. He wanted a phone with voice activation. The girl working this morning was great so helpful and knowledgeable. She got his contacts on his new phone and showed him all the features he could use on his phone. She was an absolute all star. She is why I will recommend my family and friends to come to your store again. Great Customer service and experience.”
“Recommend this spectrum store as the service was excellent! The woman that helped me patiently explained to me what exactly was going on with my service as it has changed and I wasn’t understanding a particular issue.”
“Verizon were a good Internet proveed in Niagara Falls, I trusted to then since in Brooklyn NY 2007 got first contract Voice, Internet for my PC LP.
We're on good way.”
“Kayli assisted me last week with fixing my iPhone 13 because there was an issue with the SIM card. She was very knowledgeable and offered detailed information on the new iphones arriving this fall. She was pleasant, not pushy and very helpful. Please consider her as your sales rep if you visit this location. I will be upgrading soon!!”
“Brooklyn and Angel were extremely helpful! Their efforts were so helpful. Brooklyn made sure everything was perfect. Thank you guys! The entertainment was super great! ??????????”
Open 24 hours
325 Delaware Ave #302, Buffalo
Internet Service Providers
“We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.”
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“This is the place to go if you need a brick-and-mortar Verizon.
Rhine was a champ, and whatever they’re paying this man, it should be more. He moved a business line from AT&T and sat on the phone with the rep FOR us and jumped through all the hoops when they tried to give us the runaround. He actually ended up solving the issue before the AT&T rep did. All while transferring two iPhones and setting up someone else’s Bluetooth (and checking in with us to make sure we knew what was going on). Followed up with us via text to make sure all promos went through and answered all our questions. Stellar.
Other Verizon reps were polite, thoughtful, and knew what they were talking about—plenty of folks came in while we were there and got their issues resolved. Highly recommend.”