Verizon's Buffalo store offers a wide range of services, from the latest mobile devices to 5G home internet and business solutions. Customers can visit the store in person or schedule an online appointment for a convenient in-store pickup or same-day delivery. The store is known for its excellent customer service, with staff members like Spencer, Marcos, Wil, Tom, and Evan praised for their expertise, patience, and dedication to ensuring a seamless experience. Reviewers highlight the friendly and helpful nature of the staff, who take the time to address any issues or questions. While the store can sometimes experience long wait times, the overall consensus is that Verizon's Buffalo location is the best in the northtowns, providing reliable and professional service to its loyal customers.
Came in for a trade in, fast and efficient. Omarion and Rid are very knowledgeable. Will keep coming back!
December 2025
Very helpful, managed my issues very professionally
November 2025
Went in to get a new phone and was taken care of by Jordan! I would say the best experience I’ve had getting a new phone and going to Verizon! He was great informative and cost effective when getting a new phone!
