United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
465 Grant St, Buffalo NY 14213 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to over 157 million addresses in the United States and its territories. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to enhance customer experiences. This location offers walk-in passport services. Customers praise the friendly and efficient staff, with one reviewer highlighting the exceptional customer service provided by Station Manager Gino Pari. While the branch can be busy at times, the majority of customers have had positive experiences. The only notable criticism is the limited access to PO boxes outside of regular business hours.
Most Recent Reviews
August 2025
DO NOT GO IN FOR PASSPORT WALK-INS. they will tell you to your face that they don’t do passport walk-ins on saturdays even though their website states they do. such a joke and the people at the counter don’t care at all
July 2025
Made appt for passport photo, guy showed up 30 mins late. 2 of the 3 photos taken were denied for the application. Made followup appt to retake photos and the person who does the photos is on vacation. Why can you schedule an appointment still?
December 2024
They cancel appointments without telling you so then you show up and get told to go home
More Comments(74)
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