Verizon’s Cellular Sales location at 3705 W Genesee St offers a top-notch wireless experience for customers. Visitors appreciate the attentive and friendly staff who provide exceptional service. Customers have shared positive experiences with various representatives, including Tim, Mohammed, and Meek, who have gone above and beyond to assist with issues ranging from transferring data to troubleshooting phone problems. Many reviews highlight the patience and kindness of the staff, especially when helping customers who are nervous or confused about their devices. The store is known for its welcoming atmosphere, where staff take the time to explain options and ensure that customers feel comfortable and informed. Even during closing hours, employees have demonstrated dedication by staying past closing time to help resolve issues. Customers have expressed their satisfaction with the knowledge and professionalism of the team, often leaving with not only solutions to their problems but also additional purchases like accessories. Overall, this Verizon store is highly recommended for its outstanding customer service and commitment to making every visit a positive experience.
Was having weird things happening w my phone. Quickly served me. Very pleasant. My husband had the experience of getting there as they were closing the doors but the poor guy left closing up invited him in anyway. Problem fixed.
September 2023
Great experience. Tim was extremely helpful and friendly. Will definitely use this store again for pur phone needs.
July 2023
Was actually the best phone buying experience I've had
