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“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”
“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”
“By far one of my best customer experiences at a cell phone store. The workers were very attentive to my needs and circumstances. Odie helped me with all of my needs and I left with a new phone and satisfied with my experience.”
“I recently encountered a frustrating issue with my phone, and I cannot express how grateful I am for the outstanding assistance provided by Anthony and Emely. From start to finish, their professionalism, expertise, and dedication were truly remarkable.”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Stellar customer service from Shamel (spelling?) "Mel" I'm switching from tmobile and it was not a hard sell. Very thorough, logical and thoughtful employee who is an asset to the company.”
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“Visited the store recently to upgrade my service. Gregory Hordon assisted me. He was phenomenal. Great customer service, answered all my questions and made me feel very informed. Thanks again Greg!”