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9 - 11AM 12 - 5PM
683 Ridge Road, Buffalo
Post Offices
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
8:30AM - 5PM
9630 Transit Road Suite 1000, East Amherst
Post Offices
“I had a great experience at this post office location! Brian was incredibly helpful in helping me renew my passport. He was informative, friendly and very pleasant! Thankful for his help.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”
10:30AM - 1:30PM 2 - 5PM
6150 Seneca Street, Spring Brook
Post Offices
“The Spring Brook NY Post Office is my go to due to the location but mainly because of the experienced and competent woman who works there. She is beyond friendly and professional. Thank you for always making my visits easy.”
8:30AM - 5PM
229 West Genesee Street, Buffalo
Post Offices
“I have been having nothing but problems with getting my passport delivered. I saw that it ended up out for delivery in Buffalo New York(I live in Wisconsin), so I called this location and spoke to Peter. He helped me finally resolve my delivery complications and went above and beyond to make sure I had a resolution. He deserves a raise and all the good things in the world!”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
8:30AM - 5PM
141 Goundry Street, North Tonawanda
Post Offices
“The best thing about this specific USPS are the staff except for the short overweight woman she is such a pain to deal with. Otherwise they would have five stars cuz the gentlemen that work there are incredible! They are so friendly, helpful and honestly hilarious. Shout out to Terrance! I love that guy!!!”
12:30 - 8:30PM
285 Cayuga Road, Buffalo
Post Offices
“This is my favorite post office! The staff have been helpful every time I visited. I like the long flexible hours which means I can send mails and packages at a time when other post offices are closed. This is very useful especially on weekends. Never had any issues going there.”
“I screwed up my appointment for my passport, Jahid took me anyway and got me through the process. Even though he didn't have to. I would have had to reschedule and do a whole different day, awesome employee, and amazing service!!”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
8:30AM - 5:30PM
695 Washington Street, Buffalo
Post Offices
“Latisha & Mamaun have been extremely helpful and patient. Would bring 50-75 packages per day and despite that they were pleasant without hesitation. Appreciate it”
8:30AM - 5PM
2061 South Park Avenue, Buffalo
Post Offices
“Can we talk about Melissa for a second? This woman’s customer service is phenomenal. She is the definite of excellent customer service. She also has a great demeanor. I was having a really bad day and she was able to make me smile and for that I appreciate her more than she could ever know.”
8:30AM - 5:30PM
5325 Sheridan Drive, Buffalo
Post Offices
“I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!”
10AM - 1:30PM
200 Lee Road, Buffalo
Post Offices
“Typical college bookstore. Almost everything is obscenely overpriced. One positive is that you can order your textbooks online and ship them to the store to save on shipping fees. Upon entering the store, I was greeted by several employees, and asked if I needed assistance. I just handed them my email confirmation, and I was given my books. Easy in and out in less than 15 minutes. You can probably find the books much cheaper online if you look hard enough.”
9AM - 12:30PM 2 - 5PM
515 Harris Hill Road, Bowmansville
Post Offices
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“The Lancaster Post Office has been fantastic to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is consistently fast, knowledgeable, and professional, and they make the process of getting our marketing materials shipped and processed much easier. They are always helpful when we have questions and get everything handled efficiently. We really appreciate the great service and would highly recommend the Lancaster Post Office for anyone needing reliable postal or EDDM services!”
“best usps location. always competent and able to help. they take walk-ins for passports on saturdays and the process is quick and efficient. couldn’t recommend this location enough”
8:30AM - 5:30PM
5500 North Bailey Avenue, Buffalo
Post Offices
“This is a central Post Office so it's always got a line. Also don't try and make a left out of the parking lot, you'll be waiting and holding up everyone else forever.”
8:30AM - 6PM
1200 William Street Rm 200, Buffalo
Post Offices
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“Great post office these people work very hard and they have a counter that you can drop off pre-labeled Parcels so you don't have to wait in line. A well-oiled machine in my opinion”
“Super nice. I made a mistake and marked sad face under the credit card. I really didn’t mean to. The guy was super nice and helpful. I wasn’t having a good day. He was very understanding. I hate technology.”
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“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”