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“I visit Lockport frequently and very impressed with this store! The staff are efficient, professional, and have great customer service skills. The employee with red hair is especially outstanding - always positive experience!”
9:30AM - 4PM
5165 Broadway, Depew
Shipping Centers
“Best UPS store ever. Dave always goes above and beyond to help and has been doing so for years!! Whether an Amazon return or 100lb package he is always there to help!!!”
“I really only go here when I have to do an Amazon return however staff has always been helpful and polite. Now there's also a kiosk so you have the option between staff or using the self service station which is really nice.”
“The staff at this store have always been nice, cheerful, and pleasant to engage with. However, this week they went above and beyond when a package said it was ready for pick up but wasn’t yet at the store. They took the time to help troubleshoot, found the solution, and went the extra mile to call me with an update as soon as the package arrived. Plus, they remembered who I was (which doesn’t always happen in these kinds of situations).”
“Very courteous and knowledgeable staff at the Transit Rd Williamsville location. They charged more than I expected for the small box itself ($10) but everything else was reasonable.”
“Been here 5yrs!! Never had a problem!! We've actually built a relationship, Sue and Jo are always the best!! My husband gets them a gc every year!! ☺️??”
“I had a great experience at this post office location! Brian was incredibly helpful in helping me renew my passport. He was informative, friendly and very pleasant! Thankful for his help.”
“Went in for passports today, got through two appointments in about 10 minutes. Our pictures from Walgreens were no good, so they retook them, explained all the fees and assembled everything for us very quickly. Was much easier than expected.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”
“Great Experience Every single time I come here!! Staff is outstanding and over the top helpful!! I'm al aways shipping out used Hockey equipment here! ⭐️⭐️⭐️⭐️⭐️”
“This review is solely for my postal woman, who has helped make sure my mail gets delivered to the right postal box, after I've moved a few times. She also helped me with getting keys to my mailbox. I appreciate her and all her help!”
“This is my favorite post office! The staff have been helpful every time I visited. I like the long flexible hours which means I can send mails and packages at a time when other post offices are closed. This is very useful especially on weekends. Never had any issues going there.”
10AM - 12PM
515 Harris Hill Road, Bowmansville
Shipping Centers
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“Today I received an early Christmas gift from the USPS on Como Park blvd. I want to thank a gentleman named Gary who sorted though a truck load of pkgs to find my package. It was medicine that my cat desperately needed but was delayed at the shippers point, due to their incompetence. I was supposed to have this med by Tuesday the latest and here it is Thursday with a delivery date of Friday afternoon. Thank you Gary, another day could have caused my cat her life. You are truly amazing.”
“I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!”
8:30AM - 12PM
5406 Broadway, Lancaster
Shipping Centers
“The Lancaster Post Office has been fantastic to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is consistently fast, knowledgeable, and professional, and they make the process of getting our marketing materials shipped and processed much easier. They are always helpful when we have questions and get everything handled efficiently. We really appreciate the great service and would highly recommend the Lancaster Post Office for anyone needing reliable postal or EDDM services!”
“Went to process a large shipment for my employer today and found Emily being almost too helpful with a disabled older customer. She went to great lengths to guide her safely out of the store and back to her car, then was the consummate professional helping me process a large shipment going to multiple addresses. The rest of the staff supported her by handling the volume of customers while I dominated Emily’s time for about an hour. Could not recommend more highly!”
“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”
“Wrong building shown. The one I am reviewing is on Cayuga rd. Cheektowaga. I drove by it several times looking for it. They are not see from the road very well. In addition there is no sign that they are in that industrial park. Considering it is the Christmas season the service was great. Quick too.”
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“Received our 14 foot SunSetter Awning today. Friendly delivery team, we received emails, text and a phone call a half hour before arrival. Highly recommend this delivery service.”