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9:30AM - 9:30PM
134-01 20th Ave, College Point
Furniture Stores
“This store is welcoming, organized, and clean. The cashiers go out of their way to brighten up your day with authentic conversations. This HomeGoods is a great place to destress-just be warned, you will absolutely leave with things you didn't come for!”
“I had a great experience purchasing my mattress, thanks to the amazing help from the salesperson Suki. She took the time to understand my need and explained the difference between multiple options. The entire process from selection to checkout was smooth and stress-free. Highly recommend Suki for anyone looking for a great mattress and outstanding customer experience.”
“The service of this store has always been more than excellent, we have been a customer for more than 10 years and each time they exceed our expectations in product quality and more than excellent attention. 100% Recommended”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
11AM - 7PM
410 Gateway Dr, Brooklyn
Furniture Stores
“My mom was badly in need of a mattress, replacing one that was over 20 years old. Asia Reid at the Gateway Mall location was very knowledgeable about the different brands, and how to choose the right firmness for comfort and spine alignment. She was very professional and friendly. Also arranged for a quick delivery! Mom is looking forward to a good night sleep!”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“Great customer service, nice personality staff. Very professional and caring. We greatly appreciate Mr. Robert for his business. We purchased our second mattress from him. He take care us with great manners, great sense of humor, great professional knowledge. Thank you Robert again.”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
10AM - 8PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Randy from the Valley Stream and Elmont locations really made my experience with Mattress Firm a good one. I had a problem with my order and he gave me his word he would correct it and get back to me. He got back to me quickly and true to his word resolved the issue 100%. Trust is important to me when making big purchases from a company and his service was outstanding!”
“Ashley’s furniture store is honestly the best.
Last week I went there bruising for a 1 bedroom set and left with everything I needed and more for my new apartment.
The sales representative Mel helped me with everything. He was friendly, professional and super knowledgeable with selling the products. He was even kind enough to give me some financial advice on my decision making lol. He’s customer service was top tier.
Please head to Ashley’s furniture store if you are looking for long lasting affordable furnitures. They are amazing!!!!”
“Excellent! Our salesperson Jacob was wonderful: knowledgeable, professional and very kind. He helped us find a mattress that satisfies both my partner’s and my preferences and we look forward to sleeping on the new mattress soon for the upcoming holiday season!”
“Had a great experience shopping at Mattress Firm. Beatrice was helped me decide on the best mattress for my needs and was very informative in how to get the best deal.”
“We were able to get good service from Gabriel to make us feel comfortable purchasing our mattress. He also told us how to utilize the snore feature of our adjustable base and sent us a link to connect our WI-FI to the base.”
11AM - 7PM
72-25 Woodhaven Blvd, Queens
Furniture Stores
“It was as usual and incredibly lovely experience. Never change, customer service is excellent, the staff is always helpful and patient with you to make sure you're pretty happy and content with your selections. I always leave a pretty darn happy customer! John helped me and he was amazing, Murad helped me prior he is always excellent and the Rep that processed my lease agreement was exceptional!”
“Great, friendly service from the entire team at Mattress Firm on Lex Ave. Talked us through the whole process and addressed any concerns we had. Ditch buying online and stop in here, you won’t regret it!”
11AM - 6PM
168-23 Jamaica Ave, Jamaica
Furniture Stores
“The service was incredible ☺️. Our consultant, Guy, was very patient and welcoming. Explained us every detail from finding a bed to the moment of making the purchase. We’ve been having trouble finding a perfect bed with dresser. However, out of all options in store, we were able to find one. Thank you !”
10AM - 7PM
1903 Bruckner Blvd, Bronx
Furniture Stores
“Camilio was amazing .. very informative and helpful.. he made this such a quick and easy experience. It’s very rare to get exceptional Customer care these days and he definitely provided that.”
11AM - 7PM
2264 Bartow Ave, Bronx
Furniture Stores
“Bryan Sanders helped us pick a mattress .He was highly helpful and professional and guided us through the different models. He was very knowledgable but most importantly he made us feel at ease. Very satisfied with his service.”
“Nicolette was an amazing help with finding the perfect bedroom set. She was able to answer all my questions and gave me helpful tips into getting the right one for me.”
11AM - 6PM
1961 Broadway, New York
Furniture Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“I absolutely had a wonderful experience with Ms. Nixon. She was very knowledgeable and pleasant. On top of all of that she has wonderful taste. Sam Edelman loafers.”
“10/10 experience glad I was able to work with Eric he definitely went out his way to explain & show me every mattress until I found the perfect one very knowledgeable on all the products very professional & down to earth person if I can recommend this location & Eric to everyone I know I more than certainly am”
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“The store is huge and has beautiful furniture. The customer service is good but can do better. I went into the store to purchase a sofa and everything was ok at first. We waited for more than an hour and finally pay for the item. We were directed to a gentleman who weren’t that professional. Just cut us off widen we tried to ask a question. We were sold a larger sofa than we asked for , and had to canceled the whole transaction and do it over again to get the right size. The process took more than 2 hours and I was upset wasting so much time in a store that wasn’t busy or had many customers at the time.”