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9:30AM - 12PM
1649 Columbia Turnpike, East Schodack
Shipping Centers
“This is my favorite post office in the Capital District. The staff is always helpful and I know that if I ever have to do something of importance, I go here. It seems like the majority of negative reviews for this post office have something to do with passports. Well, you know what, this is not a passport office, it is a post office. They deal with mail primarily and passports is a small service that they offer. No one who is waiting in line to drop off their mail wants to see you filling out your passport application. So stop complaining and be glad that you can get your passport taken care of locally. I’ve never had any issues with them handling mail - they are great. And I’m sure that they are actually great at passports also. They are very professional and friendly as well.”
“Was worried about shipping a package overseas. Greg at Latham DHL was super competent and walked me through everything, quickly had my mind at ease. Thank you Greg for a great transaction. Highly recommend”
“The people at the store are super helpful and tend to everyone's needs personally. Tiani, Dana and Kristen helped me a lot in my formal process document mailing. This UPS store became my one stop shop because of them for all of requirements. Thanks a bunch for all the help.”
“Best customer service. This business has everything a UPS store has except the long waits. Everything from international shipping to scanning, faxing, copies and notary services. Can’t believe I never knew it was here in Albany. Safe, clean location.”
“Fantastic Service! I needed to send a large, expensive, delicate and weirdly shaped fan (dyson) as a gift to a friend in Indiana. I shared with staff - including the manager - about the fan being damaged in transit. The manager assured me the fan would be packed so securely that it would not budge in transit and would arrive in perfect condition. And the manager was true to his word!!! In fact, my friend could not believe how securely the fan had been packed and made a Fort Knox reference in describing how well the fan had been protected. So now this is my go-to UPS store even though it is not rhe closest to me. It is, however, the BEST!”
“Excellent customer service. Talah explained the difference and pros and cons of laptop models I was considering. I'm very happy with my purchase so far. Everyone I dealt with was professional and friendly.”
“We had a shipment coming in earlier than anticipated to our residence while we were away. Thanks to the great communication and management at this terminal along with an awesome driver, our delivery was there in excellent condition when we got home.Thanks to all.KevinRetired Freight Driver/Dock”
“We use Sentron for almost all of our mailings. They are great to work with, do quality work, and are always upfront and realistic about timing and costs - which always exceed my expectations. Even when I have to beg for a rush job - they do their best to accommodate. They know our business and seem to understand and be flexible about working with us and the craziness of the non-profit world and I trust them with our direct mailings, event mailings, and everything in between.”
10AM - 6PM
241 Rte 9W, Glenmont
Shipping Centers
“We needed to ship a package to England. But UPS doesn't ship to England so we were dissatisfied with the product. However, the sales associate, Justin, was very helpful and professional.”
8:30AM - 12PM
145 16th St, Watervliet
Shipping Centers
“Had a wonderful experience with Mary from the front desk. Seldom do I send an email that's not electronic. So I always sincerely appreciate someone helping me remember where I write what on the envelope.
Thanks again”
“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”
“This was my first time in, as I usually use ups ground shipping. I will be back for sure! Lea was very helpful and had excellent customer service. Thank you for making it a seemless process for me.”
8:30AM - 2PM
279 Troy Rd #9, Rensselaer
Shipping Centers
“It’s a great store. I’ve shipped many packages of important items here. The staff has always been kind and helpful. There’s always a variety of staff and I’ve never run into anyone who hasn’t been professional and courteous.”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
9AM - 12:30PM
392 Feura Bush Rd Ste 700, Glenmont
Shipping Centers
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
“The person at the desk,Nancy, is one of the most kind and helpful people I've met, both with info and assistance. And she approaches every customer with that.”
“I called the post office about a package that I hadn't received on its expected date. Damien explained to me that sometimes packages take longer than expected. He took the tracking number down and my phone number, said he would keep me update on the status of the package. He called me today to let me know that they received the package at the facility and that it was out for delivery. Great customer service!”
Open 24 hours
10 E Industrial Pkwy, Troy
Shipping Centers
“If you are looking at the troy location for New Penn at 10 industrial parkway troy ny. It is no longer located there. the is the new location for R&L Carriers”
“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”
9AM - 12:30PM
85 Main Ave, Wynantskill
Shipping Centers
“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
“Mubashar helped me get fliers and business cards in 15 minutes for my business clients today. It was an urgent matter and he handled my request with care and speed. Corporate —Give this man a performance bonus!”
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“I was a bit hesitant after reading about Kelly. I just went there this afternoon. Kelly was not only friendly and helpful, she was totally patient and knew her job.They say when someone complains and doesn’t back up their complaint with validity, it’s usually the complainer that that is at fault. Perhaps a visit to your therapist before you return to the Post Office and belittle Kelly is in order.”