9:30 - 11AM 12:15 - 4:45PM
1649 Columbia Turnpike, East Schodack“Soooo I went in yesterday trying to do a passport application and was a bit miffed because they told me it was by appointment only - I explained to the ladies at the counter that I had been trying to call to ask that very question for several hours and nobody ever answers. Anyway I left, made an appointment online and went back in today fully prepared to write an awful review. The process was very swift - I made sure I had the correct docs which always helps and the ladies were polite and professional.However while I was waiting a woman came in to ship something to CA, was advised of prices and shipping times, got what she actually asked for and then started pitching a fit - a complete Karen. She made it very clear she was reporting the woman Coleen and blah blah. After watching this, there appears to be 2 women working there - underpaid and understaffed I would guess so perhaps next time, maybe cut them some slack...I know I will.”
“We use Sentron for almost all of our mailings. They are great to work with, do quality work, and are always upfront and realistic about timing and costs - which always exceed my expectations. Even when I have to beg for a rush job - they do their best to accommodate. They know our business and seem to understand and be flexible about working with us and the craziness of the non-profit world and I trust them with our direct mailings, event mailings, and everything in between.”
“Came to pick up an Amazon parcel and ended up staying because the owner is so nice to talk to. Bought some pens and Marine Corps stickers for my brother-in-law's car.”
8:30AM - 6:30PM
Westgate Plaza, 911 Central Ave, Albany“Phenomenal service! I've been coming here once or twice a day for a week now because I'm in town for work and need a STUPID amount of copies every day, last-minute. The store staff is SO helpful, nice, and effective. Seriously, this has been the best print shop experience I've had (and unfortunately, I've had many...lackluster ones). UPS printing is more cost-effective than the other chain that prints and sells many (overpriced) office supplies. In the AM shift, the women who opens is the best! So helpful. And in the afternoon there were some guys who were great as well!”
“We had a shipment coming in earlier than anticipated to our residence while we were away. Thanks to the great communication and management at this terminal along with an awesome driver, our delivery was there in excellent condition when we got home.Thanks to all.KevinRetired Freight Driver/Dock”
“Kelly from the Print & Marketing center is truly amazing. Her and I spent a hour trying to figure things out sizing for invites. She took her time to make sure everything was right. She was fun to talk to when trying to figure things out and was excited when we found the solution. Even with all of the craziness with returns, she made sure I was taken care of. She’s amazing!”
“Went here for the first time today since it is close to work. I optef for this over over the one in downtown Troy, mainly for the parking and it paid off. Easy parking! My experience was great, there was only one person at the front desk but she was moving so quickly and efficiently, all while still being courteous to all the customers. She did an amazing job. I appreciate a good post office... they are hard to come by. Will definitely be returning!”
8AM - 6:30PM
595 New Loudon Rd, Latham“I got there shortly before they closed with a complicated set of returns. I had to go online and re-return something and needed help boxing other.The gentleman behind the counter was phenomenal. He totally saved the day for me and I'm quite appreciative”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
8 - 11AM 12 - 3PM
15 Plank Rd, Poestenkill9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
8AM - 12:30PM 1:30 - 5PM
38 Mall Way, West Sand Lake9AM - 5PM
392 Feura Bush Rd Ste 700, Glenmont“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
“Great and attentive customer service! I placed an order at a different location and these guys were able to print the order and let me pick it up - and even finished it early! They were great in following up via phone once the order was done and checking to make sure everything went well.”
9:30AM - 6PM
292 Wolf Rd, Latham“Literally the best experience with package shipment customer service I’ve ever experienced. Big shout out to Ben at the front desk who was able to track down my package, hold it, and hand it off so we could get our jerseys in time for our first home game. These guys saved the day and would recommend to anyone looking to ship with them. Bravo!”
9:30AM - 5:30PM
1475 Western Ave #51, Albany“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
8:30AM - 7PM
279 Troy Rd #9, Rensselaer“after having several bad experiences at multiple local UPS stores this one was able to help me the best. they are open later then most other branches and the staff there is always super helpful. whether its needs for lamination to explaining different shipping options and transparency of services. i was in and out in no time and felt satisfied with the service after and extremely frustrating night for me with two other locations.”
9AM - 8PM
241 Rte 9W, Glenmont“Frank, Will and Ray were so helpful to us while we resolved issues with our brand new computer purchase recently. They made sure that we were satisfied with every single aspect of our purchase, loaded all of our data and programs onto the new pc and were always available for any questions that we had. We highly recommend Staples in Glenmont and their outstanding service.”
8:30AM - 1PM 2 - 4:30PM
167 Main St, Ravena“I called the post office about a package that I hadn't received on its expected date. Damien explained to me that sometimes packages take longer than expected. He took the tracking number down and my phone number, said he would keep me update on the status of the package. He called me today to let me know that they received the package at the facility and that it was out for delivery. Great customer service!”
8AM - 5:30PM
45 Hudson Ave, Albany“This is actually one of my favorite places due to the staff, I love them and am grateful for all of their hard work. They are genuinely polite, helpful and patient. Thank you!!!”
“Juanita was so helpful and so very pleasant. She made me smile the moment I walked in. Juanita made the process a piece of cake and with a smile. Perfect experience!! Thank you.”
Open 24 hours
10 E Industrial Pkwy, Troy“If you are looking at the troy location for New Penn at 10 industrial parkway troy ny. It is no longer located there. the is the new location for R&L Carriers”
8 - 11:30AM 1 - 5PM
10 Fairgrounds St, Nassau“The person at the desk,Nancy, is one of the most kind and helpful people I've met, both with info and assistance. And she approaches every customer with that.”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
7:30 - 10:30AM 11:30AM - 5PM
1155 Rte 9W, Selkirk“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”
“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”
8:30AM - 1PM 2 - 5PM
85 Main Ave, Wynantskill“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
9:30AM - 4PM
25 Eagle St, Albany
“I was a bit hesitant after reading about Kelly. I just went there this afternoon. Kelly was not only friendly and helpful, she was totally patient and knew her job.They say when someone complains and doesn’t back up their complaint with validity, it’s usually the complainer that that is at fault. Perhaps a visit to your therapist before you return to the Post Office and belittle Kelly is in order.”