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“I upgraded my phone with Verizon, Barry is the rep that help me the transaction was smooth and easy with ni complications. He explained all my options and never rush me to anything as per other reps,he help choose the right plan and trade in that makes sense..I will definitely recommend friends and family...”
“I’m very satisfied the service was wonderful and the agent is an excellent human being and has a lot of good communication skills with people and puts happiness in peoples lives and I’m very happy. My advice is anyone with phone issues comes to this address and no where else to go. VERY SATISFIED!!!”
“Christopher Ferrara was an incredibly knowledgeable and accommodating representative at the Verizon store. He helped us select two phones, transferred all the data from the old ones, set all the appropriate buttons, got us the appropriate charges, screens and phone protectors, etc — all in less than 30 minutes. He answered all the questions we had and was very patient with me and my wife. We are elderly and not that tech saavy so we really appreciated his patience. Whenever I return to that Verizon store, I will certainly ask for him.”
“Yash I was terrific!! He was so patient with me trying to retrieve something I had lost. He took a lot of time explained everything to me, and I will be back very shortly to get myself a new phone and I will only come here.”
“Jaz and Fahad we’re absolutely the best. They were patient, informative, and helped us through our exchange from one phone company to Verizon. They explained everything carefully, talked about all of the options available, and solved all of our problems seamlessly. I highly recommend these two employees.”
“I was having problems with my old iPhone 10 after 7 years. I went locally to the Verizon in Long Beach NY. They couldn’t be better. Walked out with 2 new iPhones with accessories and a new better plan. More recently I turned in my old phone for the rebate. They transferred all my old files and apps. Made sure everything was working correctly. Erased my files from the old phone. I had avoided upgrading sooner because I was worried about losing stuff. Not to worry . They were great! Highly recommend them with pleasure!”
“From start to finish my interaction was smooth and easy. Options were offered and I took the best one available for me. He was very professional and patient, great experience.”
“Kumar was personable, extremely helpful and knowledgeable on my Verizon account, type of plan that best fits my needs and the differences with the 17 ProMax and ProMax plus.
I will be back to work with Kumar on future upgrades and Verizon service needs.”
“Excellent Service in the Garden City Location. Chris was extremely Pleasant to work with! Very knowledgeable helped me with my account. Set up our new phones and found ways for me to save money on both my FiOS and wireless! thank you very much.”
“The customer service I received was fantastic. Malik resolved my firstnet issue promptly and answered all my questions. I am very satisfied with my experience here.”
“Absolutely great service, I have the 65 dollar plan and I don’t have to use a vpn in school like other student would if they wanted service, I also enjoy watching my favorite movies on Disney plus, and Karla is amazing at her job”
“I had the best experience at this store with a lovely rep named Ria (Rya?). She was polite and very fast in helping me solve my issue. Best costumer service by far.
I had been to two different stores beforehand and called the 611 line multiple times in the last couple of days and at this store they finally helped and solved my problem!!!
Thank you soooo much ??”
9:30AM - 7:30PM
1925 Wantagh Ave, Wantagh
Mobile Phone Accessories
“Went in to add 2 lines to my account and buy two phones. Maria was so patient and knowledgeable with everything from choosing the best phones for my kids, to which discounts I should be using to get the best plan prices. She took care of everything that day and helped me with any questions I had after I received the phones and began setting them up. She worked with me over the phone and then again when I returned to the store for some assistance. She really is the sweetest and I keep telling people how easy she made everything. Thanks Maria!”
9:30AM - 5PM
1002 Old Country Road, Plainview
Mobile Phone Accessories
“Very knowledgeable, very quick as could be. Extremely kind. I have nothing but high marks and her kindness is something you don't really see to much these days. I felt like a customer not a number.”
“Street Talk at Roosevelt Mall is a fantastic spot!
They fixed my phone quickly and efficiently, and the quality of their work was top-notch. They also have a great selection of phone covers and accessories. The staff especially Alexa is friendly, knowledgeable, and always willing to help you find exactly what you’re looking for. The spot is clean, well organized, and shopping there is a fun and enjoyable experience. Highly recommend checking it out!”
“My experience was with Franklin Square Verizon team was really great. Matt and Prince were super helpful in answering my questions and I was able to settle on a service worked great for my needs!!”
“Every time I have to visit ' U Break I Fix ' I encounter great servicevpeople who are so knowledgeable , efficient and willing to help w any problem - on the spot. If the issue can be fixed while you wait, they will complete your repair. I am very impressed when I happen to be inside the store waiting and other customers come in with complicated problems. The customers receive perfect, clear explanations that are cogent and based on real experience. It is a great place to visit with any phone or computer problem you may have.
JG”
“Mr . Jose very Appreciate ☺️ very extremely helpful ? ?? excellent customer service will acknowledge every one about where go have there phone repair Mr.jose was absolutely amazing on point thank you Mr Jose will be returning ??”
9:30AM - 9:30PM
697 Hillside Avenue, New Hyde Park
Mobile Phone Accessories
“I love shopping here and the employees here are very friendly and always helpful . People who have made complaints about how they are treated poorly maybe they should have stopped and think hey maybe I deserved the poor treatment from the employee/s and don’t be a stickler and always expect to be greeted the minute you walk in.You are not a KING or anything ?. So be mindful of your actions first before pointing fingers at others.”
“Just wanted to take a moment to tell everyone that the ATT store in RVC it’s amazing!!! The sales representative Randy and the store manager Raafeah were very helpful and kind. I am truly grateful that they were able to help me out with everything. New phone it’s a little tricky but they BOTH made it so easy and had the patience to explain it to me. Thank you 🙏. Best ATT STORE in Long Island.”
“Ask for Asad. Very professional and fast .best place to come and get your screen fixed.. I have asamsung fold 6 and they changed the full screen in 3 hours .. amazing”
“I was having an issue being locked out of my phone and the young lady helped me out quickly. My energy was stressed but she did a good job talking me through it, teaching me about how my phone had a 'set up account' and successfully reset my phone.”
“I want to recognize the outstanding customer service I received from Jordan. I was dealing with a billing issue that was caused by another store, and he went above and beyond to help rectify the situation.
From the moment I spoke with him, he was incredibly kind, patient, and professional. He took the time to listen carefully, explain everything clearly, and made sure the issue was fully resolved. What could have been a very frustrating experience turned into a positive one because of his helpful attitude and willingness to assist.
It’s rare to come across someone who genuinely cares about helping customers the way he did. His excellent customer service, friendliness, and dedication deserve to be recognized. Thank you again for making things right and providing such a great experience!”
9:30AM - 7:30PM
393 Fulton Ave, Hempstead
Mobile Phone Accessories
“One of the best stores I’ve visited. I bought my phone here and received excellent service, great prices, and overall a very smooth experience. Highly recommended”
“Mr. Singh was extremely helpful and made my BYOD activation quick and easy. He explained everything clearly, got my plan activated successfully, and provided excellent customer service. He's an amazing guy—friendly, professional, and very knowledgeable. Highly recommend asking for Mr. Singh if you visit Total Wireless!”
“Wow…. Just wow. I couldn’t be more satisfied with my visit. Thank you Jessica!!! If you have any questions, comments, or concerns, she’s your girl. Reading these reviews I see why the people love her!”
“I want to recommend Verizon Authorized Retailer and their sales person, John, for the excellent service and support I received when I lost and then found my cell phone. John was patient and knowledgeable in dealing with my issues and. Concerns
Highly recommended. Thank h ou John.”
“I just tried to pay my phone bill and the guy inside asked me to come back in 45 minutes because he was making his inventory, I passed by like 3 minutes later the guy was sitting and chilling on he's phone, it's not cool, you gotta be more professional”
10AM - 7:30PM
33 Main St Ste 4, Hempstead
Mobile Phone Accessories
“Sneha is helping me set up my phone and very patient and explained everything to me from plan and phones I would definitely come back for all my business needs!!!!”
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“If I could give 5+ stars, I would! They were incredibly attentive and helped me resolve a stressful phone situation quickly and efficiently, all while finding the most cost-effective solution and making sure my needs were met. They truly went above and beyond, and I can’t recommend them enough—you’ll be in great hands!”