The AT&T Store in Syracuse offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews highlight that staff are very pleasant, professional, really knowledgeable, and provide friendly, good advice. Customers report receiving helpful, patient, and supportive service where all issues were solved, often with staff walking them through every step. Many experiences feature zero wait time or being seen immediately, though the wait time can sometimes be frustrating. The service is noted for having no upselling, for saving customers money on bills, and for making them feel comfortable with technology. Multiple reviews call it the best AT&T store, praising the staff's effort and knowledge.