Verizon offers a wide range of mobile, 5G home internet, and business services at their Syracuse store. Customers can visit the store in person or schedule an online appointment for a convenient in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The customer service has been praised as fantastic, with knowledgeable and helpful staff assisting customers with their needs. While some customers have experienced difficulties with in-person changes, the store's manager has been commended for their exceptional assistance, even to non-customers. Overall, Verizon's Syracuse location provides a positive experience for those seeking mobile, internet, or business solutions.
Kenny made my experience a pleasure today! He was knowledgeable and was able to get me a great deal on an iPhone for my daughter. Thank you for all your help!
April 2026
This review is about a month overdue.., Sales rep Fela Blue, your customer service was outstanding! Thank you for stepping in and handling the issue with my dad's account. I truly appreciate your support and professionalism.
December 2025
Best staff in the area! I recommend this store to all consumers and businesses around the Syracuse surrounding areas. It’s worth making the trip because the employees are extremely knowledgeable.
