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“Everyone in the store is extremely nice and inviting. They have tons of sizes of everything from formal wear to casual. I went in to buy a suit for a funeral and they really went the extra mile to make sure I had it when I needed it, which was ASAP. Prices are shockingly low and the quality/brands you won't find elsewhere. I am extremely impressed.”
“I have been suffering from miserable foot issues for some time and was having a good bit of trouble finding shoes that alleviated my pain. A relative had highly recommended a lesser known and quite expensive brand, but no stores in my area carried them. I was driving from Indiana back to my home in Maine and I looked online to see if I could find any stores that carried them along my path. I called from somewhere in Ohio to Paul Karaz Shoes and explained my situation. Shelby encouraged me to stop by when I got to that area. I did so and I'm so glad I did. Paige patiently listened to my tale of woe, examined my feet and the shoes I was wearing and made great recommendations. I was not even able to buy anything there, because they didn't have what I needed in stock, but I got better advice than I've gotten anywhere else and am currently wearing shoes that have given me more relief than anything else I've tried to date. Thank you, Shelby and Paige, and thank you, Paul Karaz Shoes!”
“J Michael's is an excellent store with amazing customer service! I was treated like a family member while trying to buy new pair of running shoes and exploring new brands for my foot style. I highly recommend this gem. They have many great products including dressy shoes, casual, and clothing just to mention a few. Also a collection of sunglasses. Go check it out.”
“Great experience with Red Wing Cicero. They did the 3D foot scanning and let me know that I had been buying the wrong size boots all along. The end result was a great pair of properly fitting boots!”
“So helpful. I knew nothing other than a cartoon with brothers. They not only realized it was Naruto but gave me ideas for my sons baskets! Great place! Will definitely go back!”
“There was a possible active shooter in the mall tonight, and the Zumiez staff was nothing short of absolutely amazing. They were calm professional and extremely kind. These were young women and men that could have have been facing life threatening danger. They tried to protect customers by asking that they remained in the store while they were locking down. Even after it was all clear they had helped me find gifts for my family. This is not the first incident at the mall, many of the employees have been through multiple incidents like this. I hope the company knows how profoundly professional and kind these employees are. What true assets to the company these young women and men are. Your employees should get a raise and recognition!”
“It's not like it used to be when it was downtown cause when I went there and got like 4 pairs of shoes they gave me a deal but with new management they don't work with you”
“Amazing owner who came through in time for Christmas! Unfortunately, my son and I were defrauded by an impostor with a fake Instagram account that looks similar to Ambition. My son had been working odd jobs and saving for weeks for these shoes and when I called to check on the order I realized we sent money to a fraudulent account. Nick came up with a great solution and was even able to get my son his shoes shipped and arrived in time for Christmas. My son was beyond thrilled! So grateful for small business owners with fantastic customer service!”
“I was pleasantly surprised by the BOGO offer at the store today. I was trying on a variety of styles and was getting a bit frustrated, until Krystal offered to assist me, she really went the extra mile to help me find both the right style, as well as the right color for me!
Krystal was very invested in getting me what was best for me. We also had a few good laughs along the way.?
Thank you Krystal. Keep up the good work. Good service is hard to come by these days!!”
8:30AM - 5PM
514 S Bay Rd, Syracuse
Shoe Stores
“Dr Edelman was so welcoming and knowledgeable. I liked his since of humor and made me feel welcome - the nurse that brought me back was very pleasant and the front staff were funny …. Office a bit dated but who cares as long as you are getting great service - I came due to slight ankle pains and my problem was resolved”
“Went shoe shopping and Jilly was amazing. She was helpful and super happy. It was only because of her that I'm rating this so high. The cashier was miserable and slow. The manager walked away when there was a line 8 people deep. Jilly should train them on what customer service should look like.”
“Was purchasing some sneakers for my kids, the sales associate Rob was so helpful. He was knowledgeable, kind and patient with us. A great experience and we will continue to shop here!”
“Walked into the Vans store thinking I’d just “browse.” Walked out with shoes, a new life philosophy, and a small but healthy obsession with the employees.
First off, Deklan — this man is a SHOE WHISPERER. I said “help me find something cool,” and he looked deep into my soul, nodded once like some mystical skateboarding monk, and returned with the PERFECT pair. Like, Cinderella-who-shreds kind of perfect. If Deklan isn’t employee of the month, then I’m staging a protest. Peaceful, of course. With matching Vans.
Then there’s Eric at the register. This dude could be a stand-up comedian. I came to buy shoes and ended up laughing so hard I nearly forgot my PIN number. I’m 78% sure he’s part cashier, part improv comedian, and possibly part raccoon (the fun kind that shows up at parties uninvited). I didn’t know paying for shoes could feel like a Netflix special, but here we are.
10/10. Would return just for the laughs, and maybe to get fashion-roasted by Eric again.
Also: Vans, if you’re reading this, give Deklan and Eric a raise. Or a throne. Or at least matching capes. They deserve it.”
“Great service and very knowledgeable when it came to sizing for the kids. Thank you Charles for helping us today. We love the new shoes and clothes for the kids.”
“I came in with my toddler to look for a pair of combat-esque boots for myself. Efficiently shopping with a 3 year old is nearly impossible so I kept my expectations low. Merra immediately greeted us, asked what we were looking for and for whom. She said “here’s our boot selection, try on as many as you want. I got the kid”, and without hesitation she ran after my toddler. She was fantastic, truly went above and beyond! Jyair too was wonderful, so warm and welcoming. I cannot stress enough how exceptional their service was.
I found a pair of Doc Martens and checked out. They gave my toddler some Halloween candy and sent us on our way. Later I found out that they do not earn commission. This is disheartening as I am confident I wouldn’t have made that purchase were it not for your phenomenal employees. It’s been a couple of weeks and the boots were absolutely the perfect fit. I’ll be back to see them again soon. Thank you again Merra and Jyair!”
“Natasha Was really nice. They were very patient with me when I had to make a few transactions. I was able to get what I wanted very kind people. Definitely need more like her.”
“I am a husband, currently sitting in the buffer zone of the dressing room, waiting for my wife to decide. I’m glad to be here. No issues there. I want to help; there is no lack of desire on my part. But, I am limited in my ability to assist my wife as she purses an outfit for her branding shoot. This is where the Ann Taylor staff come on the scene. They are responsive and capable. They know all the pieces, their colors and sizes. They run back and forth from the floor to the dressing room, helping a desperate woman acquire all she needs to dress for success.The Ann Taylor staff are the real MVPS today.”
“Just went to DTRL for the first time and the staff, especially Tee, was so friendly and kind. The store has an amazing selection for sneaker lovers! Finally found a pair of Nike Dunk lows which I have been looking for a while! Thanks”
“Service was exceptional! We knew exactly what we were looking for and we described it to the guy working and he came out from the back with exactly what we described in the size we needed. Beyond great customer service from both employee’s working that evening and we will definitely be back!”
“DSW in the mall basement is a surprisingly convenient spot for shoe shopping! I was impressed by how well-stocked and organized the store was – everything was easy to find and the aisles were clear and tidy. Being located in the basement with direct parking access is a huge plus, making for a quick and hassle-free trip. What really stood out was the efficiency of their online order pickup. I placed my order online and within a day, my shoes were waiting for me right behind the counter. It was a seamless and speedy experience. If you're looking for a good selection of shoes and a convenient shopping experience, especially for online order pickups, this DSW is definitely worth checking out.”
10AM - 7PM
318 Towne, Center St, Fayetteville
Shoe Stores
“I love their clothes. I bought a sweater on line and discovered a small snag in it. I called and was told they didn't have it but could take it back to have a replacement sent to me. I got there and they had plenty AND it was on sale so not only did I get my sweater but money back.I've repeatedly suggested they open a store in the west side. That would make it so much better in my world.”
10AM - 8PM
537 Towne Dr, Fayetteville
Shoe Stores
“Nice place to get kids cloths especially when they have deals going. The only reason why not Five Years is the lack of clothing opinions for 12-18 and 18-24 months were I usually have to go online to pick up. Sneakers for us parents with little ones with wide big feet can also be problematic.”
“I went in and they were semi busy. I was asked if I needed help almost immediately. When I was ready, they were more than willing to help. Found the right size, and the cashiers were really friendly. Overall fun atmosphere!!!”
10AM - 6PM
531 Towne Dr, Fayetteville
Shoe Stores
“I have always been met with friendly staff at this store. Never had a rude person approach me. Sometimes I go in just to look but leave without purchasing anything. I love the staff there.”
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“Individual attention from a smart experienced employee. I’ve been running for 55 years and was confident when I left. I ran 3 miles that day pain free. Thank you!”