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“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“The new owners have done an outstanding job of cleaning up a once over cluttered space. The friendly and professional staff operate in an efficient manner to get you in and out the door quickly.”
“Fine Art Shippers came to our home to hang up a heavy painting. They were very professional and respectful. Their prices are very fair.Would highly recommend their services.”
“Customer service at the UPS store in Rye is exceptional. I’ve been using this location for many years and everyone at the store is always very friendly and knowledgeable. Vanessa was especially helpful today when I shipped the wrong item to my son. She very quickly helped me resolve the issue by getting my original package back so I could send the right one. This store is top notch!”
“The BEST UPS store. Always super friendly and so so helpful. Sometimes I barly make it in the door and the next thing I know. Im already headedput. Receipt in hand!!!”
“The picked up and packed a Clarke auctions item for me. They were not the cheapest of everyone I reached out to, but they did a great job. I would use them again.”
8:30AM - 4:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Moved from PO Box and couldn’t be happier. The customer service is FAR above and beyond. They even made a delivery to a restricted international address that USPS couldn’t.”
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“The store on 4867 Broadway has the best worker I have ever experienced at any store. The employee Genesis Flores went so far and above to help me with my problem. I recommend everyone going to her for any problems. I m not that computer savvy and she took the time to help.”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
9:30AM - 3PM
941 McLean Ave, Yonkers
Shipping Centers
“I purchase alot of products online and returning my items are always easy because of this UPS store. This store is very reliable, efficient and the best one in town. Like seriously I am not joking. Even in the busy seasons they stand on business. I have been to many UPS and they can't compare to you guys. Customer service is 10/10. Awesome job to the team. Keep up the good work!”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
11AM - 6PM
1000 Brook Ave, Bronx
Shipping Centers
“Karima shipping is the best shipping company I have had numerous business with,to talk about shipping my goods from the USA,China etc to your doorstep in GHANA.”
“This was my first experience sending a barrel down for friends/family. After some research of finding a shipping company I came across Dennis shipping (Bronx location). I requested a pick up online,and received a call the next morning to select a pick up date. I went to the location to pick up two barrels, and the staff were polite.The two guys who picked up the barrels was pleasant as well (remember to tip them whatever you can spare). Overall my experience was pretty good. I called to follow up on arrival time and they said 2 weeks to get to Kingston and it definitely arrived on time. My friends/family picked up a few days after arriving at the Wharf. Most importantly it was affordable to send, customer service was good,and nothing came up short. I will use Dennis again.I recommend.”
“This review serves as a commendation for Glen of the UPS Store located at 333 Mamaroneck Ave in White Plains NY. I have visited all the UPS stores in lower Westchester county and the Bronx. Although I have never had a bad experience at any location, Glen is by far the most outstanding associate I have encountered.
He was super helpful and even assisted me tapping up my box. He was patient, courteous and professional. He took care of what I needed right away. Usually retuning an item is a semi dreadful experience. But Glen was awesome. And I noticed that he served every customer efficiently, promptly and with the same courteous demeanor and smile.
I must reiterate that he is definitely a valuable member of your organization. His hard work and service should not go unnoticed.”
“The best employees work here! I was pressed for time and unknowledgeable of the process. Chassity in the Copy Center was courteous, very knowledgeable and patient. I walked away with a perfect product. She didn't let me settle or give up until what I had in mind came to fruition. Kudos to Chassity for her hard work and dedication to the consumer!”
“Came in to ship a package. Maybe my timing was perfect because there was no line at all. The space is pretty small. The guy who assisted me is very friendly and professional. I was done in two minutes.”
“This is a quieter Staples with an efficient group of employees. Kayla went out of her way to assist me although the printers were not working. Adequate parking. Great location.”
10AM - 3:30PM
1223 E 233rd St, Bronx
Shipping Centers
“Excellent location for Fingerprints, Passport Photos, & Mailing Services.
Leo was very kind, helpful, and patient when assisting with mailing services. 5 Stars for Leo! ?”
“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“I walked in to return my graduation gown today and Nakia was wonderful. She greeted me at the door, invited me to place my package on the counter while I waited and was super friendly. Amazing customer support here! Loved it!!”
“Love my local staples Print and Marketing team as well as the store staff and management. They are always helpful and friendly. It's a joy going to print/ pick up orders.”
“Excellent service! Did an Amazon drop off and it was in & out. The attendants were also very helpful and respectful. I would recommend for your international shipping, Amazon return drop off and printing needs.”
“I was worried about being able to get a document spiral bound while I waited (within 45 min) but Madison at the print area was fantastic and did it in 5 minutes and it looks great! Thank you!”
“This place is by far the worst of the worst. We mailed a package to my daughter and they put somebody else’s stuff in our box and charged us $205 to mail it to her and when she got the package and opened it up, it had somebody else’s belongings in it which brought the package weight too damn near 20 pounds. Our package didn’t even weigh 7 pounds and we had to pay for somebody else’s stuff and didn’t even know about it until today when my daughter received it and opened it and called me and asked me about it, if I could give this place zero stars I would and I would highly recommend that nobody use this place to ship packages from !!! We are out of over $100 because their employees are dumb as a doorbell we feel like we’ve been robbed and what about the poor person who trusted them with their package and they never received it because it was added in mine ? I will never do business with them again and would never suggest them to anyone this employee who name I will not mention in this review does not need to be working in this line of work making mistakes like this and costing customers money”
“Its almost 8yre using Simpson Shipping and all my family in the USA ship's with them too, they have a very warm and friendly service and price so affordable, great service here and back home too. Thank u Mr Simpson. God bless u and ur staff. ?????”
“The merchandise arrives quickly and complete. I previously had complaints with customer service, but they have improved a lot. I am shipping with them already for a long time.”
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“Everyone, including myself, always expects USPS offices to be dusted with awful service. However, I’ve been to countless post offices and the staff at the USPS office here is out of this world. Very friendly, kind staff and I never have to wait. Amazing!”