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“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“Viktor from Fine Art Shippers helped us out with a cross-country shipment, and made sure everything went smoothly. We will be using them again in the near future. Thanks Viktor!”
8:30AM - 4:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
“I cannot thank the staff of the Rye UPS store enough! My elderly parents and I came in needing to sign some complicated documents requiring witnesses and notarization. Despite the other duties and responsibilities on the store, the staff were patient, kind, and thoroughly professional. I am very grateful and highly recommend their service!”
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
“Without a doubt, the most friendly and helpful staff of any UPS store I've ever been in!! the team was not only helpful and knowledgeable, but they treated me with respect while also having some fun with the work! If I ever need to ship from the area again (I grew up in the area and was visiting family) I this will be my only stop. Thank you!!!”
9:30AM - 3PM
941 McLean Ave, Yonkers
Shipping Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
“Phenomenal service and I mean it. Bro picked up my call answered all the queries printed out the document for me as well let me re-edit the document even after I posted it to him and left the store. Best service unlike other places where people don’t help you ever besides what’s required for their job.”
“I had a great experience at this UPS location. Every staff member I interacted with was kind, patient, and genuinely helpful. They took the time to answer my questions and made sure everything was handled smoothly, even during a busy time. It’s clear they care about providing good service and making the process easy for customers. Really appreciate the positive attitude and professionalism—definitely one of the better experiences I’ve had shipping packages.”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“The customer service is exceptional, the store is very clean, they createdsome business cards for me and i must say I'm very pleased. I Only wish they were open earlier especially on the weekends.”
“Temil from DHL in New Rochelle was incredibly helpful. He assisted me with my packaging and made sure everything was secure and properly sealed for safe transit. He was very kind and professional throughout the process. Thank you.”
10AM - 6PM
344 Audubon Ave, New York
Shipping Centers
“Such a pleasure using the services at this DHL location. My partner came in for a passport photo, and Jose was an absolute delight. His customer service was exceptional. We will definitely be returning for any future needs.”
“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys”
“The best employees work here! I was pressed for time and unknowledgeable of the process. Chassity in the Copy Center was courteous, very knowledgeable and patient. I walked away with a perfect product. She didn't let me settle or give up until what I had in mind came to fruition. Kudos to Chassity for her hard work and dedication to the consumer!”
“Went here for an amazon return. Friendly staff, this was my first time doing a amazon drop off. A staff member show me where the drop off area located and explain to me about QR code and receipts. Great service.”
“Very pleased upon entering store. Everything in good order clean when looking for an item. I asked an associate who stopped the work they were presently doing and she walked me right over to what I was looking for.”
“Came in to ship a package. Maybe my timing was perfect because there was no line at all. The space is pretty small. The guy who assisted me is very friendly and professional. I was done in two minutes.”
“Nakia is the best! She made sure my print order was on time and correct, even helping me get everything to my car (thanks Andres!). It’s a pleasure doing business with this location because of the people and quality of their work, which I suspect is a direct reflection of Nakia’s leadership.”
“I have the pleasure to speak with Marika. Omg we need more dedicated and hard worker like you.She is highly knowledgeable, she treat me with respect. She goes above and beyond to make sure I was satisfied. Marika i really. Appreciate you. Great job♥️?”
“I have used this shipping company several times in the past and every time they have exceeded my expectations. They are fast and definitely reliable. The customer service is beyond phenomenal. They will come pick up your barrel from your pick up location. This is the only shipping company that I will ever use, especially shipping barrels. If anyone is looking for a trustworthy shipping company I recommend Dennis Shipping.”
“This is a good neighborhood place to drop off your FedEx and UPS packages. Only problem is they do not immediately transmit the track information to UPS and FedEx. The tracking isn't updated until the driver actually picks up the package. So if I drop off a package on a Friday after the driver leaves usually about 4 to 4:30 p.m. My customer doesn't see that the package was dropped off until Monday evening. And they recently eliminated Saturday service.”
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“Everyone, including myself, always expects USPS offices to be dusted with awful service. However, I’ve been to countless post offices and the staff at the USPS office here is out of this world. Very friendly, kind staff and I never have to wait. Amazing!”