7AM - 4:30PM
975 N Rd, Groton
Hardware Stores
“I worked with Ryan and Justin here at Thames valley. I was having quite the month of bad experiences and bad luck left and right. Like most people I’m sure I can easily say I’ve given up on good customer service. But there’s always the rare breeds that seem to keep the customer service industry alive. These two were exceptional from the start. To the phone conversations on what to do with my water heater all the way to the purchasing process and pick up. They went above and beyond! Great conversation and knowledge. I would highly recommend them to anyone looking for an easy process or just simply looking for knowledge about the industry. 5 stars all the way around”
“Most of the workers here are kind and educated which as most know is difficult to find nowadays i enjoy going to this location. If they do not have knowledge about something they dont come up with some fairy tale fabrication to seem educated or super informed... At least 3/4s of the workers they simply state they dont know. So anyhow i enjoy it here for these simple reasons.”
“The salespeople are very helpful, including the registered people. They are very friendly and will tell you what owl and everything to go to and where it should be. You cannot find today will help you find it.”
“Excellent service. Polite and friendly staff. I had to travel a considerable distance to pick up an item that only this Ace Hardware had available on the shelf so they made sure to pull it from the shelf and have it ready at the counter when I arrived.”
“Excellent, polite, and friendly service. I made a comment to the guys working, “It looks like you have everything that anyone could need in here for electrical work, and if you didn’t, you’d find it for me, and if you couldn’t find it for me, nobody makes it.” Genuinely nice people to help you with anything you need.”
6:30AM - 5PM
570 Vauxhall Street Ext., Waterford
Hardware Stores
“If you want to step up your design when it comes to bath and kitchen fixtures, skip the big box and come here. Besides the beautiful sinks, tubs and toilets, you actually have folks who know what they're doing. At our most recent visit we found the staff to be very friendly and helpful to find what we needed which was not easy. We come here because they have quality products that carry better manufacturers warranties. They have or can get the parts to fix or accentuate whatever they sell. Thank God our plumber turned us on to them!”
“Our experience with Bob and Greg was pleasurable Knowledgeable and helpful! Purchasing quality paint and we see the difference! We have repainted the entire lower level of our home after 21 years and we couldn't be more pleased!! Recommend this paint store highly”
7:30AM - 4:30PM
130 Cross Rd, Waterford
Hardware Stores
“Likely a good store, been there for decades. It came up when searching for dry ice, their website said if looking for dry ice to check another brand’s website and that one sadly has zero results for this area. Wish the search results weren’t deceptive but that’s not their fault.”
“I was in the Waterford Ct store on 6/3/24. I was helped by a young man name Frank. He was very knowledgeable and helped me with a smile!! Lowe's is lucky to have him working there! Please give him a paid day off or a raise!! ?”
“This young man Shane, was one of the best employees i have ever met, he aided me find my lanwmower and my weedwhacker, an incredible young black man, ripe for the picking an amazing soul”
“I work tight up the street and would go to no other hatdware store. No need. Johnsons has every little piece of hardware you could ever need. Dont waste your time at big box hardware stores. Johnsons has everything you need”