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10:30AM - 3:30PM
256 3rd St #12, Niagara Falls
Mailbox Centers
“Best cross border mailbox service. Very convenient location, the owner is a nice guy, prices are great. 30 days free storage. They're open pretty much everyday (check the website before you leave for the hours). Chris responds to emails in a reasonable time. I have used this service multiple times and I feel confident recommending it.”
“Expert Packaging! I had a large, heavy cabinet in need of packaging for shipment across the country on short notice. The owner of this store went above and beyond to help me figure out how to do it. While I had to use another carrier to ship it due to its very large size, a young employee at this UPS store packed it up perfectly with joy and tenacity, on her day off no less! I highly recommend giving this UPS store your business. They’ll make it happen!”
“I have used this Kinek point for over 10 yrs and have had zero issues.
Swetu and staff have always helped me when I needed assistance in returning a package without me having to drive down there.
They always check with me to make sure it was me who is expecting a package as there is someone with the same name registered at that Kinek point also. The staff are diligent and always willing to help. Highly recommend!”
“When I come to the Ups store to return something I’ve never had a problem and there always nice and very understanding. Everyone is polite and is knowledgeable of what to do. Today I had a store taker named Nicole do a return for me it was quick and easy and she was nice and understood what to do.”
“Today I went to the UPS store to puck up my packages as I always do. I frequent the store often so they know me by name. I purchased a gift for my sister which I was bringing with me on my flight home for Christmas on Monday. The package was delivered yesterday 12/20 at 9:45am. I stood in the store for 40 minutes while they were looking for my package that the clearly lost. Despite me telling them I'm flying out Monday, will not be in the state , and this was a gift, this man had the audacity to tell me me I was not being sympathetic to HIM! I explained that Amazon would not refund my money because it was delivered to the UPS store and handed of to an attendant. He could care less about my concerns, the fact that they lost my package, that I would now have to spend even more money shopping for a gift, or the inconvenience. He was so disrespectful to me that another customer intervened, and he turned around and told her to mind her business. Throughout this process he still will not even discuss a refund for the items they lost and would only say I will call you Monday, when he had already been informed that I was flying out on Monday. I spend hundreds of dollars in this store every year and loyal customers do not deserve to be treated like I was treated today. I will be contacting the UPS corporate offices as well.
Update: The guy that was rude has been let go. I'm so grateful that the other staff heard me and stood up for me. I'm happy to be back at my favorite shipping provider, and I look forward to continuing to do business at this location.”
“Danielle went above and beyond for me !!! Outstanding customer service and takes her time giving all answers and directions even when there’s a line up ! Highly recommend this location !!!”
8:30AM - 5:30PM
9860 Niagara Falls Blvd, Niagara Falls
Mailbox Centers
“I love the increasing number of Post Offices with 24-hour kiosks available so that I am still able to process and send my letters and packages at off hours, around my schedule. The kiosks are easy to use and offer a wide variety of options.”
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“This place can't be beat. Every customer is treated with such respect, friendliness and professionalism. Yami went above and beyond for me! And she did with a smile!
Thank you all for being you!!!”