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“Elizabeth is an excellent person! I adored her she took her time to help me and transfer all my number information and my phone information. He also told me about the internet at home and it is excellent. I recommend you come here! Especially for Elizabeth, excellent customer service.”
“I came here after dealing with another Verizon store that did nothing to help me and it was like night and day. The staff were so helpful and didn't try to pressure me into changing my plan. They did tell me that we could save money by opting into autopay, benefits of other plans, etc. They set up my new phone easily, ensured it worked, and answered all my questions.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“The best in town, very polite and helpful employees work here. Especially Amrit was one of the nicest, professional employees in there. I asked a-lot of questions and every single one of them was answered appropriately. Very patient (above and beyond).”
“Chyna the Verizon representative there was very helpful and friendly and just wonderful to deal with. I'll definitely go to that Verizon for any of my phone or tablet needs.”
“Everyone I just want to say that this store has truly changed since it underwent new management and staff. You go in and someone give you a warm greeting. When the new staff tends to you they break down all the deal we qualify for and everything. They hooked me up with a free Apple Watch by just adding the line and set everything up for me. Truly a great experience in this location. I highly recommend y’all make this your go to location.”
“This is the store to go to, I was there a couple days ago and Nelly helped me, she transferred all the information and made sure that I happy with everything. Thank you”
“Staff was very helpful and answered any questions I had. If you’re going here make sure to ask for Alexandra, she made sure everything I needed help with was resolved.”
“Nick was very patient and professional. Despite the fact of being very busy he still took the time with every member of my family to make sure our phones were set up correctly. Thank you!”
“Had an great experience at this location, i would likento thamk Kenny M specifically at this location for assiting me with my issue. Highly recommend this location to friends and family”
“Was greeted as soon as I walked in. Juan went above and beyond to help me and my family. He offered services I didnt know Spectrum had AND features we currently pay for but didn’t know we had. Go see Juan at Spectrum in Fresh Meadows.”
“I came to to this store for a warranty exchange, max was so helpful on explaining everything to me and helping me fully set up my new device.came out with a brand new galaxy watch with my new phone. Highly recommend asking for max if you ever visit this store”
“i always get great assistance and help from dyshawn great employee always willing to go the extra mile to make sure i have the best optimum customer experience and always has a great resolution to any trouble i have”
“Genesis was professional, extremely helpful, efficient and personable. She seamlessly switch my phone from another provider to Spectrum and then helped get my technophobe husband a phone he can handle. All in all, a most productive visit.”
“Micheal is indeed a t-mobile expert!!!
On May 15th he was unbelievably patient, clear in his instruction, knowledgeable on all of the products, and allowed me to be calm yet a continued satisfied customer for 24 years!
I definitely recommend this store, as this is most definitely my go to location for anything t-mobile!!!!
Thank you”
“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
“I had an amazing experience at this store with manager Praveen he was very helpful, very knowledgeable, friendly. Will recommend to anyone that wants the best service!!!”
“Really helpful. I was greeted immediately after entering the store. This is a corporate store so don’t worry about being misled or anything. Very thoughtful and thorough staff, appreciate the assistance providedWill always be coming here 10/10”
“This is the best T-Mobile store I’ve been in rajen and Rene really took care of everything I need it I just transferred from another phone company and these guy made me feel comfortable with choosing T-Mobile”
“I came to this store and tyrell was very patience and understanding of what i needed help with and was very nice , great associate thank you ! 5 start customer service! ??”
“Tarun was very knowledgeable and helpful. He went out of his way to assist us in transferring our phone service to Verizon, and to guide us in getting the best value for our needs. His honesty and exceptional service was very much appreciated and I would not hesitate to refer friends and family to him. And my son is very happy with his Gizmo watch. Thank you!”
“I was assisted by a beautiful young woman, her name was Genesis, she was so sweet, kind & professional, I couldn’t have asked for a better T-Mobile experience, Keep It Up. <3”
“Malik over at t-mobile was an active listener and quick thinker for finding a solution to my issues I was having I recommend his services to anyone with tmobile. Thanks again Malik:)”
“This place is the best cell phone store I have ever been to. Everything that Fahim said they would do ACTUALLY happened the exact way they promised and he is always continuing to follow up even after the transaction is finished. We love you Fahim you're the best!...Mr Ahsan the manager comes in like Superman to help people regardless of the situation they have. We came from AT&T and will never go back. Service is better, people are nicer and this specific location is like a secret hidden gem. Seriously, you must go see for yourself. Positive energy in this store with people that truly care to help. You will not be disappointed. 10 stars !”
“Went to this location to upgrade my phone and they went above and beyond. Ray and the young lady assisting him-can’t remember her name :( - were really pleasant and helpful. I’ll definitely continue coming to this location for sure and thanks again!!”
“Excellent customer service! Knowledgeable, patient and professional. Neha was fantastic and refreshing to know that customer service is still important. Verizon is extremely fortunate to have an employee such as Neha”
“Solid experience from Frank and the team at this location. I was able to get a detailed explanation of my current services and how to resolve hotspot connectivity issues.
Professional, Courteous and Informative.
Well deserved 5 Star experience.”
“Nobody could solve my phone's hotspot issue until I came to this store and the brilliant, efficient, patient and polite Irving reset my netork and the issue was instantly resolved. Thank you, Irving. Please promote him asap.”
“Went to exchange cable boxes and was assisted by Thomas who was so helpful. He explained options very well. Parking right outside building. Very fast and good service.”
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“My experience with them was phenomenal. Had an appointment scheduled a day after I reached out to Samsung for a TV repair. The technician William was really personable and fixed my tv panel in under an hour and called an hour before he arrived to inform me he was on his way. Very satisfied with my repair.”