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“I always receive prompt and professional care at RRH urgent care.
Very little waiting time and the waiting room.The staff is professional.
They also have an x ray machine on location.
I have been misdiagnosed several times at the other place which I will not name.”
“I go there for my blood tests and the people in that office are really nice and friendly period they take care of you as soon as they can which is never very long. As far as the facility goes in the winter time they keep the parking lot and walkways cleared and I have no fear of falling on snow or ice. I would recommend this to anyone in the area.”
1 - 5PM 8AM - 12PM
959 Panorama Trail S Building C, Suite 130, Penfield
Medical Labs
“I had to take my 3 year old for bloodwork and this was the closest to our other errands. The staff was AMAZING with him. They were patient and so kind to him. It was his first time getting bloodwork and he did so well because of them. Would absolutely come here again if needed. Thank you!!”
7AM - 4:30PM
1455 East Ridge Road, Rochester
Medical Labs
“When I went there the Doctor (Dr. Sippy) was great. I had blood work done and they were SO nice. I really recommend this place. It is very busy. They do a good job in my opinion.”
“Compared to past experiences at other RRH labs, where interactions with staff sometimes felt tense or unwelcoming, this visit was a refreshing change. The team here was polite, attentive, and genuinely friendly, creating a positive and supportive atmosphere. I’m looking forward to returning to this location in the future.”
“Ebony went out of her way to assist me with getting a DOT UA for employment. I went to 2 previous site the same day and they would not help me. She was friendly and thorough. I greatly appreciated her demeanor”
7AM - 4:30PM
222 Alexander St Suite 2800, Rochester
Medical Labs
“I had such a refreshing and patient-centered visit at this lab. I was taken in quickly, staff were respectful and friendly, and it was clear that the staff worked as a team to get things done. Bonus - most gentle blood draw I’ve had in years. I will be asking for paper lab requisitions and coming to this lab from now on!”
1 - 5PM 8AM - 12PM
777 S Clinton Ave #150, Rochester
Medical Labs
“After having a bad experience at a different lab for blood draws, the staff here was amazing! They were quick and made it as painless as possible. Was in and out in under ten minutes :) Would recommend this location!”
“Best service, very transparent and discreet. Other services in Rochester I called either didn't respond at all, didn't offer any guarantees or weren't concerned at all about privacy. Claudia responded on a Sunday evening, answered my questions, very professional and thorough, explained what she was doing throughout the process, accommodated to the situation, made sure we had as much information as we could and called us with the results on a weekday at 6:45p. She went above and beyond what I expected.”
“I came for a blood draw. The staff are quick - wait time was minimal and I was in and out of the room within maybe 2 minutes. This blood draw was one of the least painful I've experienced. Grateful for the phlebotomist I saw - thank you!”
12 - 4PM 7 - 11AM
999 East Ridge Road, Rochester
Medical Labs
“I actually hate getting my blood drawn but Catherine made it seamless and I enjoyed our conversation. The girl at the front desk was also very pleasant. I will ? go back there!”
1 - 5PM 8AM - 12PM
2300 Buffalo Rd Building 900A, Rochester
Medical Labs
“Very friendly staff. Very knowledgeable and no problem finding the vein in and out like surgeon real quick boom boom boom done. Got my blood work done. Now I get my sky rizzy”
“The Senior Phlebotomist Florry was excellent and extremely patient with me. I needed 3 large vials and hadn’t had much to drink when I got due to the fact I had 2 very important appointments that lasted four hours. After all was said and done I only needed 2 spot bandaids on the same arm. I would love for her to be there next time I go.”
1 - 5PM 8AM - 12PM
905 Culver Rd, Rochester
Medical Labs
“Incredibly convenient location for a quick blood draw. The staff is fast and efficient. They used a vein that hasn't been used before and it was completely painless with zero bruising. This is officially my go-to spot!”
8:30AM - 2:30PM
99 Canal Landing Blvd #4a, Rochester
Medical Labs
“Don't be misled by the hours on the google maps page. Wednesdays and Saturdays are open by appointment. I was given less than 3 days by my new employer for a pre-employment drug screen. I called and left a voicemail and they got back to me within the hour to schedule a Saturday appointment. Despite the bad weather, they were there on time and the process was relatively painless. Definitely one of the quickest drug screening processes I've gone through.”
8AM - 5PM
10 Hagen Dr #330, Rochester
Medical Labs
“I had the pleasure of being treated by Dr. Linh-An C. Tuong at the Hagen Drive office a few months ago. I had only a two minute wait time before I was shown in and given the allergy tests. Dr. Tuong then spent a good amount of time with me, explaining things and asking questions. Since she switched up my protocol to a new inhaler and nose spray, I have been feeling great. Dr. Tuong and the amazing staff that I encountered on that first visit made my visit very very pleasant and I left with a smile on my face. I have trouble walking long distances, and the front desk staff very kindly offered to find me a wheel chair and took me all the way to my car.”
6AM - 4:30PM
2655 Ridgeway Ave Ste 120, Rochester
Medical Labs
“Need to change your time , website said 6:00 now it 7:00. I think opening at7:00am has cause overcrowding and harder on the employees working there. The employees are friendly and trying to accommodate everyone in a timely fashion.”
8AM - 12PM 1 - 4:30PM
10 Hagen Dr #120, Rochester
Medical Labs
“Finding the place was painful; don't trust Google Maps. It's actually at 10 Hagen drive on the first floor next to the elevator, with no signage in the building to indicate any ACM Labs location. However, once I found it, check in was easy and the blood draw was quick and painless.”
8AM - 5PM
601 Elmwood Ave, Rochester
Medical Labs
“Had to have lab work done and I must say the whole experience was very pleasing. The staff was awesome and the procedure was quick. I worked with Christianna, who made the whole experience very comfortable from sign in to drawing. I would definitely be coming here for future lab work!”
“Arrived at 10am on a Monday and am leaving now at 10:20am. Check in was simple and a phlebotomist came out not even 5 minutes after I put my name in.She did a great job also, no trouble finding a vein where others have had a hard time ??”
7 - 11AM 12 - 4PM
10 S Pointe Landing #110, Rochester
Medical Labs
“I want to express my gratitude to all orthopedic medical workers. I was very confused during the appointment, but I was calmed down and did everything at the highest level❤️ sorry that my son cried, he is still very small ❤️ I am very grateful to our doctor and assistant for their understanding and excellent work ❤️”
6AM - 4:30PM
2655 Ridgeway Ave Ste 120, Rochester
Medical Labs
“I've been going here for years, very nice staff, polite and efficient, never had a problem, wait times are subject to your arrival time, early morning sometimes have a longer wait.”
8AM - 12PM 1 - 5PM
125 Lattimore Rd #230, Rochester
Medical Labs
12 - 4PM 7 - 11AM
990 South Ave #212, Rochester
Medical Labs
“I had a very polite, patient, and friendly worker who was the secretary and the blood work person. She was very nice and easy to converse with as she took the blood samples. Just remember to take your cell phone, for the new, quick way to scan your information.”
1 - 5PM 8AM - 12PM
1900 Empire Blvd Suite 200, Webster
Medical Labs
“Sometimes the wait can be frustratingly long, but regardless of that, the receptionist and phlebotomists are consistently fantastic. The actual blood draw is **always** quick and efficient -- and they're friendly no matter how many people are in the waiting room or how close it is to closing for lunch. I very much appreciate everyone who works at this location and I will come back to this location every time I need blood drawn.”
8AM - 12PM 1 - 5PM
2400 S Clinton Ave # 140, Rochester
Medical Labs
“I can not agree with the negative comments here. I have never had a bad experience at this location. The staff is always pleasant professional and I average a wait time of 15 to 30 minutes. You the staff please keep up the good work you do.”
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“All of the nurses were so nice. I normally don’t handle bloodwork very well and will pass out. They let me do the whole thing laying down and got me ice packs and water afterwards. They were very quick and kind.”