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Open 24 hours
1581 Titus Ave, Irondequoit
Electronics
“I purchased a new phone directly from Motorola, and Will at the Verizon store in Penfield NY was able move all my apps, pictures, and info over to my new phone in less than 10 minutes. Great job!
Thanks so much!”
“Imran at the Grand and Culver Metro by T-Mobile store was very patient, helpful as well as knowledgeable about the phones and service plans. Great experience there”
“Extremely helpful, I was guided through an extremely complex problem skillfully and quickly and had all my issues sorted out. Would definitely recommend this location.”
“So PLEASED with working with Tim on helping me switch phones and a deal I could not pass. Tim's customer service overly met my expectations and is highly recommended if you want a phenomenal experience. Thanks Tim for your patience”
10AM - 7PM
1683 Mt Hope Avenue, Rochester
Electronics
“We really enjoyed being able to work with the gentlemen here. They we're very knowledgeable and polite. Helped us through the process of getting a new phone. It went flawlessly thanks to their advice. We look forward to doing business with them in the future!”
“Outstanding service and employees. Had a system installed a while back. They did a great job, no complaints. Proce was fair, and I was beyond happy with my experience.Thanks Dave!”
“Kevin came to my home for an estimate of Frame TV, Beamer and Mini Subwoofer. Rates competitive with big box places near by. We scheduled my installation and he and his partner( brother Mark) definitely knew how to install. Kevin is wonderful with the technology. I definitely believe in this day and age you need someone like Kevin to install your system. He and Mark had it up in no time. And he had came back when a tech problem needed attention. We are lucky to have such a great product in the Rochester area. Capitalize on it. Again, 5 ⭐️!!!”
9AM - 5:30PM
1387 Fairport Rd suite 900-j, Fairport
Electronics
“I'm beyond impressed with the level of professionalism and exceptional service provided by the team at JNCS. From the initial quote to the final delivery across the country from NY to Texas, Jerry and his team were incredibly communicative and supportive throughout the entire process.I want to extend my heartfelt thanks to the entire team at JNCS for delivering not only a top-notch gaming PC but also an outstanding customer experience. Their attention to detail and commitment to customer satisfaction sets them apart.And for those still reading, I have a fun anecdote to share about my experience. In all my previous encounters with purchasing PCs, the Windows OS had always been pre-activated or I was provided with a product key via email. So when I received my new machine from JNCS and noticed a sticker with a partially obscured product key, I was a bit puzzled. However, after a few moments of uncertainty, I realized that I could simply scratch off the paint to reveal the full product activation key. If I were to offer a bit of constructive criticism, I'd say a "getting started" document would be helpful. However, given that the issue here was my own lack of experience, even that is most likely not necessary for the vast majority of JNCS customers.Choosing JNCS for my PC build was an excellent decision. Their professionalism, exceptional service, and attention to detail have left me thoroughly impressed. I'll recommend JNCS to anyone in search of a top quality custom built PC.”
“Stan is great. I was in a critical stage of a project and was afraid of losing all my work. Stan helped me out big time, not only fixing my problem and upgrading my mac but lending me adaptors and other odds and ends. He is man of his word. Don't believe the negative comments. Thank you Stan. Respect.”
“They do great everything. This one guy idk his name ill have to ask. He's Egyptian, he's so good at his job and always helps me to get my phone right and set up.”
“Clean and organized store overall.. however the tech area does seem sparse..I came in looking for a iPhone charger that I can charge in my truck and I had a worker.. (tall female with glasses.. didn’t catch the name) that was very polite and nice! She knew exactly what I needed and was very informative and helpful. I ended up finding what I needed.”
“Cassandra, who works at the Cricket store across from the McDonald's on Clinton Street, is known for her excellent customer service, kind heart, and good nature. Thank you, Cricket, for employing this type of employee.”
“Thank you Mario, I went to 3 different places to try and get my phone fixed and I knew it was something simple with the processor I was quoted wild prices and some told me they couldn’t help but… Mario went above and beyond to fix the problem I’m talking about full on focused ? even tho I knew it’s something they don’t really fix he ended up getting it fixed for me and helped me add another line for my business practice it my guy
Btw-I offered him a tip he declined that’s what you call great customer service”
“They are Amazing ? so, knowledgeable about everything. Anything I need help with they always have the solution or answers. The best thing is.. if there is any other additional information or something else that they can help me with to help me save money or anything like that they let me know! A lot of places don't and he's always smiling ?”
“The best customer service ?. I was greeted with a smile entering the store. The customer service man was so kind and helpful ?. A thank you as well to the 2 brothers who own metro,/Lyell vape shop. And Hercules my very cute friend ?”
“Big thanks to Mike at MetroPCS on Goodman. He really went the extra mile to help me fix the issue I had with my home internet. Definitely will go back there for all needs with metro ☺️”
“They did an excellent job so proud of how they came out. this is my second time hooking up these speakers i got and this time its way better. These speakers are 25 yrs old i got from my dads buddy who used then for 10 yrs then they sat for 10 yrs, and they sound absolutely amazing thank you so much.”
“I visited today with a ring we found that we thought for sure was gold...soft like gold 22K insignia And tested it on ceramic!!! They did a chemical test and apparently it was not gold!!!.... on the hunt to figure out what it is!!”
“This Target location seems to have gotten a bad rap - especially by my own mother. My husband, daughter and I were in the area visiting my mother recently and stuck at the worst Holiday Inn on earth right next door, we popped in to grab some items we needed. I found this Target was just fine - a typical Target store and typical staff. I honestly have no complaints about this location at all.”
“No complaints, was given a $10 discount on overall service. Added up everything once I was back home. The guy is knowledgeable and helpful, I was quickly serviced as well. I got the DREAM, it's been glitching, not sure of the problem, have to take it back if it continues. Yet besides that I'm satisfied. Thumbs up to this location!Update: Took glitchy phone back and without hesitation, was given another phone.”
“Great spot for all your tec needs we purchased all of our smart home appliances here and love them! They offer an install service too if you don't have a contractor.”
10AM - 8PM
1373 Mt Hope Ave Space B, Rochester
Electronics
“I went in to upgrade a phone and add a line. The 2 people who were working at that time were excellent! I had all 3 of my children with me and my 2 year old got restless, understandably. Mari (not sure how to spell her name.. I know I’m probably way off.. sorry) connected her tablet to WiFi and got to work on our services. They were attentive and very patient with us, explained everything I needed I had questions about, and we left within a realistic timeframe for what we were getting. This is my T-Mobile for as long as they’re at this location!”
Open 24 hours
1660 Elmwood Ave, Rochester
Electronics
“Having had a GPay -Tap Pay- discrepancy with this 711 and my bank, the staff was very providing and informative and expressed their willingness to help with this issue. Very kind people. Give them your business. They deserve it.”
“Kelson was awesome! He helped set up my father's phone and then looked into issues with transferring my number. He was multi-tasking with other customers and never lost patience with anyone, was completely professional. A truly outstanding experience! I'm very glad I came back to Cricket!”
“When i have gone here the store is always under some sort of construction or repair. Too bad I dont go here anymore unless they are the only store with what i need on doordash. I dont give my money to businesses like this.”
“If you are a metro customer experiencing any issues at all, then pay Abhi a visit at the Webster location . It’s the best decision you can make! He is so caring & will make it his mission to provide you the best service & experience possible. I would give him 10 stars if I could!”
Open 24 hours
4320 Culver Rd, Rochester
Electronics
“This store is great. It is always near, clean and organized. The staff is helpful and friendly. The prices are also very fair. This is the best 7-11 that I have visited in Monroe County, NY.”
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“I have the 7-Eleven app and enjoy their coffee. Today I was in this area and stopped for a coffee. It was my first time at this store, I never knew it was there until I was heading home after a photo shoot the other day. They offer a discount, "any size for a buck" (plus tax). A great deal! The store was clean and the lady at the counter was very polite. I was glad I stopped. Their coffee is good also. I would strongly advise anyone who enjoys coffee to get their app. You can't beat the price!”