Cricket Wireless Authorized Retailer provides friendly and professional service. Staff members like Kelson and Maria are praised for their patience, multitasking, and helpfulness, even during busy times. Kelson assisted with setting up a phone and resolving number transfer issues, while Maria helped a customer get a new phone and set it up, all with a smile. Customers appreciate the staff's dedication and positive attitude. Some concerns were raised about not being fully informed about insurance options, especially after a cracked screen incident and an upgrade. Overall, the store offers attentive service and values customer feedback.
Great personality very polite and helpful knowledgeable made my visit very satisfied I will recommend the service
March 2024
Kelson was awesome! He helped set up my father's phone and then looked into issues with transferring my number. He was multi-tasking with other customers and never lost patience with anyone, was completely professional. A truly outstanding experience! I'm very glad I came back to Cricket!
August 2023
We appreciate your visit! We always want to give smile-worthy service. Your feedback is a very valuable part of that. Thanks for the 5-star rating!
