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“I've been here a dozen or so times and never once have had an issue. Sometimes the blood draw procedure can take a little longer than I'd like but I think that is a matter of the number of the tests being done rather than a reflection on the quality of the care being given.”
“I always come here for my bloodwork. Never painful. The one time I went somewhere else they hit a nerve. This place is always one poke for me. The women here know what they’re doing. They are always friendly and soon as I walk in I go straight back. There’s never a wait!”
“The most friendly and welcoming staff! I was in and out in maybe 15-20 min. The wait time was shorter than I expected and I went to a UR lab and was told at least an hour. Megan was my nurse. She was so nice and calming. I would definitely recommend them.”
“Todd, Kendra, and Daniel were amazing with my daughter and me when we both came in for blood draws. My daughter was very upset and nervous with having to get her blood drawn yet they were very patient and supportive of her. My blood draw was complicated to no fault of their own but they treated me with great care. We appreciated their compassion!”
“Came to this lab out of necessity as my normal lab was overflowing with "customers." I quickly read a couple of reviews and decided to try here (S. Clinton). I am overjoyed with the phlebotomy, Ardy (sp?) who took my samples with minimal fuss, expert technique and a great personality. I will make it my goal to come to this lab for my bloodwork from now on.”
“Like many others who need a fasting blood draw, I arrived a few minutes before 7:00am when the facility opens. The staff was wonderful, but the other patients waiting in line reflect the lack of common courtesy seen all too often.My suggestion is for RRH to provide a sign outside the glass door that explains a line should form to the right of the door and the door not be blocked. (There was someone standing with their nose about 6 inches from the door when another team member arrived, I am not exaggerating!) Waiting chairs should be arranged in a way that facilitates an easy to follow line. As an employer, RRH can do a little more to make the life of their hard working employees who interact with a semi-crazy public a little easier.Staff = 5 stars, minus one for the experience which could have been a little better.I'll continue to use this facility. I appreciate the skill and care of the staff.”
7 - 11AM
55 Barrett Dr #200, Webster
Medical Labs
“I have such great experiences at this lab. The woman who greets you at the door to get your information is one of the nicest people I have ever met. She is so kind and personable. The staff is wonderful too. Just got back from there.”
“Both of my children have been going to Rochester General Pediatrics since they were born. They're now 16 & 9. They've always been thorough at every visit and always polite & professional.They've also got very fast and efficient and I've never waited in the waiting area more than 10 minutes for the kids visits.”
7AM - 12PM
2655 Ridgeway Ave Ste 120, Rochester
Medical Labs
“I was in and out in under 5 minutes! The phlebotomist Meghan was AMAZING! I seriously did not even feel the needle. She was efficient, calm, and so good at what she does. I hope I always get her when I need blood drawn!”
“I went in for bloodwork this morning. The check in process was easy, the personnel were all friendly and professional, and they moved everyone in and out very quickly. Couldn't have asked for a better experience.”
“Don't be misled by the hours on the google maps page. Wednesdays and Saturdays are open by appointment. I was given less than 3 days by my new employer for a pre-employment drug screen. I called and left a voicemail and they got back to me within the hour to schedule a Saturday appointment. Despite the bad weather, they were there on time and the process was relatively painless. Definitely one of the quickest drug screening processes I've gone through.”
8AM - 12PM
777 S Clinton Ave #150, Rochester
Medical Labs
“Always shocked to read bad reviews for this lab. When it comes to what matters, the blood draw, I have always had the best experience. Every single other lab I've gone to has had to poke me multiple times in multiple places. I am terrified everytime because of all the bad experiences I've had with draws. They are confident and good at what they do, it never takes more than one stick, and I highly recommend them!”
“Finding the place was painful; don't trust Google Maps. It's actually at 10 Hagen drive on the first floor next to the elevator, with no signage in the building to indicate any ACM Labs location. However, once I found it, check in was easy and the blood draw was quick and painless.”
7AM - 12PM
2655 Ridgeway Ave Ste 120, Rochester
Medical Labs
“Need to change your time , website said 6:00 now it 7:00. I think opening at7:00am has cause overcrowding and harder on the employees working there. The employees are friendly and trying to accommodate everyone in a timely fashion.”
“I had to get blood work done. The wait was about 4 minutes and the phlebotomist was very professional. She was very kind and incredibly talented at her job. I barely felt a thing!”
“I had the pleasure of being treated by Dr. Linh-An C. Tuong at the Hagen Drive office a few months ago. I had only a two minute wait time before I was shown in and given the allergy tests. Dr. Tuong then spent a good amount of time with me, explaining things and asking questions. Since she switched up my protocol to a new inhaler and nose spray, I have been feeling great. Dr. Tuong and the amazing staff that I encountered on that first visit made my visit very very pleasant and I left with a smile on my face. I have trouble walking long distances, and the front desk staff very kindly offered to find me a wheel chair and took me all the way to my car.”
8AM - 12PM
601 Elmwood Ave, Rochester
Medical Labs
“I’m blown away by what Dr. Ingle has done. Honestly, I feel like he saved my life. He fixed my vocal cords. I had surgery back in May, and it went beautifully. I went to my last appointment today, and I was so amazed by how well they’ve healed. I’m just so happy and so relieved. I’ve had a voice problem for so long, and I never thought it could ever get better. I strongly recommend him!”
8AM - 12PM
60 Greece Center Dr, Rochester
Medical Labs
“We had a great experience here. My wife and I brought in our newborn for a blood draw. There was a little confusion about getting her in the system but it was sorted quickly and professionally. Our nurse during the blood draw was very knowledgeable and friendly. She made the whole process easier for us as new parents. I definitely recommend going here if needed.”
“I had a very polite, patient, and friendly worker who was the secretary and the blood work person. She was very nice and easy to converse with as she took the blood samples. Just remember to take your cell phone, for the new, quick way to scan your information.”
“I want to express my gratitude to all orthopedic medical workers. I was very confused during the appointment, but I was calmed down and did everything at the highest level❤️ sorry that my son cried, he is still very small ❤️ I am very grateful to our doctor and assistant for their understanding and excellent work ❤️”
“Ari was extremely helpful! There was an issue with my barcode number and she went out of her way to help me get my situation sorted - very professional and supportive!”
“I just came from their office and the blood tech named Kody Cox is very good...he is very concerned when he takes your blood, he asked me if I was ok while he took my blood and even after he was done he asked me if I was ok. I appreciate him... I have never had anyone that has drawn my blood ask me if I was ok and that just amazed me. He needs to get a reward for being so kind and concerned we need more people like him in this world. Kody Cox great job today!!!”
“Yes, it took a long time first thing in the morning, but they’re all like that. Destiny was amazing. So nice and you can’t even tell I had blood drawn. A star off for the urine smell.”
“There was a bit of a wait, but it's expected when there's only 1 phlebotomist and one person putting orders in computer. They did a good job with my 3 year old son.”
“I was a little nervous about this location due to the reviews, but needed to have a 3 hour glucose test done on my day off from work. From the receptionist to the lab techs, everyone was very pleasant. Multiple people came in from 8-10am and they were all seen extraordinarily fast compared to other labs I have used. Everyone was in and out within 10 minutes while I was here. And they were precise with always drawing my blood at the hour markers which I have heard some other lab locations are not good at.The only downside was the glucose drink was warm, but it is God awful either way, so it didn't make any difference to me lol. I will definitely be coming here again for any future lab work I need.”
8AM - 12PM
2400 S Clinton Ave # 140, Rochester
Medical Labs
“I can not agree with the negative comments here. I have never had a bad experience at this location. The staff is always pleasant professional and I average a wait time of 15 to 30 minutes. You the staff please keep up the good work you do.”
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“Maxine was AMAZING! Made sure everything was double checked and ready before she started. Didn’t feel anything! She talked to me the whole time to reduce my anxiety.”