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8AM - 12PM
2255 East Ridge Road, Irondequoit
Medical Labs
“I've been here a dozen or so times and never once have had an issue. Sometimes the blood draw procedure can take a little longer than I'd like but I think that is a matter of the number of the tests being done rather than a reflection on the quality of the care being given.”
“Todd, Kendra, and Daniel were amazing with my daughter and me when we both came in for blood draws. My daughter was very upset and nervous with having to get her blood drawn yet they were very patient and supportive of her. My blood draw was complicated to no fault of their own but they treated me with great care. We appreciated their compassion!”
“Came to this lab out of necessity as my normal lab was overflowing with "customers." I quickly read a couple of reviews and decided to try here (S. Clinton). I am overjoyed with the phlebotomy, Ardy (sp?) who took my samples with minimal fuss, expert technique and a great personality. I will make it my goal to come to this lab for my bloodwork from now on.”
“The most friendly and welcoming staff! I was in and out in maybe 15-20 min. The wait time was shorter than I expected and I went to a UR lab and was told at least an hour. Megan was my nurse. She was so nice and calming. I would definitely recommend them.”
“It was the easiest lab work experience I’ve had to date. I used the QR code in the parking lot to check in, was called within about 5 minutes to come inside, then barely felt the blood draw.”
“Both of my children have been going to Rochester General Pediatrics since they were born. They're now 16 & 9. They've always been thorough at every visit and always polite & professional.They've also got very fast and efficient and I've never waited in the waiting area more than 10 minutes for the kids visits.”
“I always come here for my bloodwork. Never painful. The one time I went somewhere else they hit a nerve. This place is always one poke for me. The women here know what they’re doing. They are always friendly and soon as I walk in I go straight back. There’s never a wait!”
“Like many others who need a fasting blood draw, I arrived a few minutes before 7:00am when the facility opens. The staff was wonderful, but the other patients waiting in line reflect the lack of common courtesy seen all too often.My suggestion is for RRH to provide a sign outside the glass door that explains a line should form to the right of the door and the door not be blocked. (There was someone standing with their nose about 6 inches from the door when another team member arrived, I am not exaggerating!) Waiting chairs should be arranged in a way that facilitates an easy to follow line. As an employer, RRH can do a little more to make the life of their hard working employees who interact with a semi-crazy public a little easier.Staff = 5 stars, minus one for the experience which could have been a little better.I'll continue to use this facility. I appreciate the skill and care of the staff.”
“I have such great experiences at this lab. The woman who greets you at the door to get your information is one of the nicest people I have ever met. She is so kind and personable. The staff is wonderful too. Just got back from there.”
“Need to change your time , website said 6:00 now it 7:00. I think opening at7:00am has cause overcrowding and harder on the employees working there. The employees are friendly and trying to accommodate everyone in a timely fashion.”
“Don't be misled by the hours on the google maps page. Wednesdays and Saturdays are open by appointment. I was given less than 3 days by my new employer for a pre-employment drug screen. I called and left a voicemail and they got back to me within the hour to schedule a Saturday appointment. Despite the bad weather, they were there on time and the process was relatively painless. Definitely one of the quickest drug screening processes I've gone through.”
“Your barely feel the needle, I swear! The staff are friendly and accommodating (I have a history of passing out during blood work). Early hour drop ins have gone quickly.”
“Always shocked to read bad reviews for this lab. When it comes to what matters, the blood draw, I have always had the best experience. Every single other lab I've gone to has had to poke me multiple times in multiple places. I am terrified everytime because of all the bad experiences I've had with draws. They are confident and good at what they do, it never takes more than one stick, and I highly recommend them!”
“Yes, it took a long time first thing in the morning, but they’re all like that. Destiny was amazing. So nice and you can’t even tell I had blood drawn. A star off for the urine smell.”
“I’m blown away by what Dr. Ingle has done. Honestly, I feel like he saved my life. He fixed my vocal cords. I had surgery back in May, and it went beautifully. I went to my last appointment today, and I was so amazed by how well they’ve healed. I’m just so happy and so relieved. I’ve had a voice problem for so long, and I never thought it could ever get better. I strongly recommend him!”
“I was in and out in under 5 minutes! The phlebotomist Meghan was AMAZING! I seriously did not even feel the needle. She was efficient, calm, and so good at what she does. I hope I always get her when I need blood drawn!”
“Don't go in for blood work if you're in a rush. All other businesses are short staffed. Just as this place is. I've been to this facility 4 times for blood work and it's been a slow but pleasant experience. Never had any issue with rude staff. They do the best they can with what they have to work with. It would be nice if the online presents reflected the change of hours that the facility is open. Still currently open at 8am Tuesdays and Thursdays for blood work. For anyone looking for that answer like i was.”
“Dr Sanchez is wonderful. She recommended a switch from a long time inhaler to a new and way better one. My child has not had one issue since using this new inhaler. This is the season for him to get a long standing cough that doesn't go away unless treated with antibiotics. To avoid the inhaler helped. Until it didn't.. The other one, Flovent was not cutting no longer....She switched him to symbicort. And Very thing has been just fine. I'm so grateful. Thank you Dr Sanchez”
“I had a very polite, patient, and friendly worker who was the secretary and the blood work person. She was very nice and easy to converse with as she took the blood samples. Just remember to take your cell phone, for the new, quick way to scan your information.”
“I've been going to this location since 2019 since it's the only one near my home. My experiences have varied depending on the day.At times, the employees have been rushed and stressed. The front end staff is sometimes rude. You may be waiting for two hours before they get to you. At times you are told to sit out in your car in the parking lot.They have signs up outside with a QR to scan to sign in online. They instruct you to wait in your car for their call. Online told me wait time of ten minutes. But I didn't get a call until thirty minutes had passed. Older people seem to have trouble with this system causing them more frustration. I don't feel like this system makes any sense.Sometimes I can get in and get out quickly, seems to just depend on who is working that day. I never know when I walk in what the experience will be.”
“I drive to this lab no Matter where I’m at. The customer service is good and the check in process is timely. I never wait longer then 5 minutes I’m usually in and out for my lab work.”
“I just came from their office and the blood tech named Kody Cox is very good...he is very concerned when he takes your blood, he asked me if I was ok while he took my blood and even after he was done he asked me if I was ok. I appreciate him... I have never had anyone that has drawn my blood ask me if I was ok and that just amazed me. He needs to get a reward for being so kind and concerned we need more people like him in this world. Kody Cox great job today!!!”
“There was a bit of a wait, but it's expected when there's only 1 phlebotomist and one person putting orders in computer. They did a good job with my 3 year old son.”
8AM - 12PM
2400 S Clinton Ave # 140, Rochester
Medical Labs
“Had to get my blood drawn on a busy Saturday morning and these guys were terrific! Fast, efficient, very pleasant (this in spite of the fact that we patients are usually grumpy when we have to wait). I was very impressed. And my phlebotomist Christine M. was a rockstar, especially considering my veins are super small and hard to pin down :)”
“I was a little nervous about this location due to the reviews, but needed to have a 3 hour glucose test done on my day off from work. From the receptionist to the lab techs, everyone was very pleasant. Multiple people came in from 8-10am and they were all seen extraordinarily fast compared to other labs I have used. Everyone was in and out within 10 minutes while I was here. And they were precise with always drawing my blood at the hour markers which I have heard some other lab locations are not good at.The only downside was the glucose drink was warm, but it is God awful either way, so it didn't make any difference to me lol. I will definitely be coming here again for any future lab work I need.”
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“Maxine was AMAZING! Made sure everything was double checked and ready before she started. Didn’t feel anything! She talked to me the whole time to reduce my anxiety.”