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12 - 5PM 8:30 - 11AM
6499 E Seneca Turnpike, Jamesville
Shipping Centers
“The gentlemen the came to deliver and install my new stove were quick, efficient, and courteous. It had snowed the morning they arrived and they apologized several times for tracking in snow.”
“We were so pleased to find the UPS store in Manlius NY. UPS handled wrapping and packing two large heirloom photos of my parents. We could not take them on the plane due to their size. They arrived in perfect condition and on the promised date.”
“I had a bunch of Amazon returns that were complicated- the associate Will was very helpful, patient, and knowledgeable.
This will be my new preferred shipping store- and I won't save up so many at one time . Thank you Will”
“Usually great! Occasionally not. (great selection of products; helpful and handy to have access to. Glad Staples is still around! (Just wish they'd ditch the non stop Taylor Swift promo materials.. they're gagging us already with a spoon..)”
9AM - 1PM 2 - 5PM
6709 S Salina St, Nedrow
Shipping Centers
“I’ve been to a lot of post offices and most of the time I’ve had negative experiences. This was my second time going to the nedrow location and it truly is a gem. The man there was so helpful, kind and knowledgeable. I didn’t feel like I was rushed or stupid, it truly was a really pleasant experience and I look forward to making this my regular post office.”
“I live in a small town about 9-10 miles away from the Fayetteville Post Office. We have our own Post Office here. I drive the extra miles to Fayetteville because they do it all better than anywhere else around here and I'm also referring to other P.O. locations in the area.... The staff in Fayetteville is super, super friendly and helpful. They give tips and suggestions freely. The lines move fast and they make the whole errand a great experience....thank you all so much.”
“This is the closest Post Office to my workplace and I love the location. Robin and Deb are very friendly and accommodating. I've even seen them use a translator app to help customers who don't speak English figure out what they need. They give directions and are very knowledgeable on everything from how to get a passport to ordering mail products online for businesses. Hey process money orders quickly and seem to get to know customers which I love. The ladies are great and if you go early there is almost no wait. It gets busy around 11am.”
“The staff at this UPS Store are incredible—friendly, professional, and always willing to go the extra mile. They make every visit easy and stress-free, handling everything with care and genuine kindness. Truly above-and-beyond service!”
9AM - 1:30PM 2:30 - 5PM
1900 Brewerton Rd, Syracuse
Shipping Centers
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
8:30AM - 1PM 2 - 5PM
115 N Main St, Minoa
Shipping Centers
“This is one of the best post offices in Syracuse, NY. Excellent customer service! There's always someone always available to handle your mail and packages with a smile.”
“How was my experience at this UPS drop box you ask? Amazing! Wow, what a box! It opened its mouth and swallowed a smaller box and then that box reappeared in a different area! Possibly the work of the devil, but until I know for sure I'm twirling in a field of daisies at the magic of it all!”
8:30AM - 5PM
110 Wesley St, Manlius
Shipping Centers
“Had a Priority package sent from Florida on Saturday and was supposed to be here on Monday by 6pm! Never received ! Showed in West Palm beach for 3 days. No updates. So went Into Manlius location for possible help and they were so nice and helpful! Although they saw same thing I did online. They assured me they would try to figure out what was going on! Well they did and about 10:45 this morning a ring at the door and a very nice gentleman had my package in hand! Wish I had his name but looked like he went above and beyond to make sure I received it! A huge thank you!!!!”
“I want to thank the lady who packed and shipped my mom's paintings to my siblings out of state. I apologize, I didn't get her name. My mom passed away 1.5 years ago, and I finally got them mailed out. My siblings said they were packed very well and they were very pleased. We all thought the cost was high, but sentimental value is priceless. Thank you so much.”
“Great customer service at the front desk, walked in and out with my package in 3 min. Very polite people and even let me open my package to check for damages before I left to be safe”
8AM - 5:30PM
6581 Kinne Rd, Syracuse
Shipping Centers
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
“People leaving bad reviews are crazy, somebody leaving 1 star because they didn’t give you free tape lol this isn’t a free tape store it’s the post office. Always get me in and out fast without a problem staff is very friendly.”
“I want to express my deepest appreciation for Caitlin's exceptional service at the FedEx Office location in North Syracuse on Saturday evening. Even though the office was closing in just a minute when I arrived, Caitlin took the initiative to help with my urgent 50 tri-fold brochure order. She stayed 30 minutes late to ensure everything was printed and ready for me right then, as they wouldn’t open the next morning until after I needed them. Her dedication, professionalism, and willingness to go the extra mile were truly remarkable. Caitlin's outstanding customer service made an enormous difference, and I am incredibly grateful for her support. Thank you, Caitlin, for your exceptional effort and for exceeding all expectations. Absolutely amazing experience, Thank you again!”
“I love my job! Great place to work . Management is awesome. Great coworkers brand-new trucks excellent pay good benefits home everyday flexible with scheduling great start time great end time. In my opinion just a great place to work don't plan on leaving until I retire plus pay increases for good work after max pay.”
“We stopped at the Cyprus St. USPS for a passport appointment. We were helped by Erick. He was absolutely amazing. Friendly, helpful, and fast. This location has been helpful and served the village community for decades. Thank you Erick.”
8:30AM - 5PM
2509 James St, Syracuse
Shipping Centers
“I'm glad this post office was here because I needed to drop off some postcards. The only drawback was that they open too late in the morning. Some of us have to get to work in the morning so their hours are not too convenient for everyone.”
“I’ve had nothing but great experiences with this P.O. All the staff are patient, knowledgeable and professional. I can’t tell you how many times they’ve helped me, corrected mistakes I made, or just educated me on updates that I didn’t even know about. All with a smile and “have a nice day”. I think many complaints on here can be attributed to the general PO issues with how things are run. Staff here is the best!”
“5 Stars – Exceptional Service by Christy at Division Street Location
I had the pleasure of being helped by Christy at the Division Street Post Office in Syracuse, NY, and I can’t say enough about her exceptional customer service. From the moment I walked up to the counter, she was warm, professional, and incredibly helpful—even though it was the final half hour closing on a busy Saturday before Mother’s Day.
I had multiple items to mail—some personal, some for work—and wasn’t sure about the best packaging or labeling options. Christy patiently walked me through each step, offered solutions with zero judgment, and made sure everything was done properly. She even replaced a label I’d messed up and explained exactly where to place everything on a box I wasn’t familiar with.
What stood out most was how seamlessly she balanced USPS policy with genuine kindness. She didn’t rush me, made sure I received both an email and printed receipt as requested, and kept everything efficient. It was clear she takes pride in doing her job the right way, and it made a huge difference.
Christy is a true asset to the USPS—thoughtful, knowledgeable, and everything you’d hope for in a representative of public service. I hope she receives the recognition she deserves. Christy is the reason for my Five-Star.”
“The employees here are saints. Whenever I’ve gone to this location, there is at least one customer screaming about something they had absolutely no control over (as if stamp prices nationwide are set by the employees in Syracuse). Still, the workers here are professional and patient with them.”
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“Aimie was amazingly proficient helping me navigate the convoluted Amazon return system. She made my day with her personable personality and sharp wit. She is a UPS SUPER STAR ?”