“Helped me transfer everything over from android to iPhone despite programs taking a second or a half hour! I am so happy with the job and effort done to help me! Best customer service”
“Shop at We Fix Galleria Mall Located Upstairs near Bath and body works
They Have everything you need from Iphone accessories to Samsung products They Take Great Care of their Customers
Top Tier Customer Service
Also have a in store Technician Cameron
Next time your in the mall stop and shop at We Fix store”
“Jack was one of the best customer service people I ever encountered. He was knowledgeable and helped me save money on my upcoming trips. I was pleasantly surprised because I expected to pay $12/day and instead, my new upgraded plan is $15 for the month! Thanks groovy Jake!”
“If you are looking for top-notch service without any hassle, this is the place to take your business. I have dealt with the owner, Tony, multiple times over the years, and he consistently delivers fabulous customer service.
Tony always follows through on his promises and goes above and beyond to make sure you get exactly what you need and want. It’s refreshing to deal with someone who offers no-nonsense service alongside great prices. He truly cares about taking care of his customers.
I wouldn't go anywhere else for my wireless needs—highly recommended!”
“They gave me the best deal ever when I switched from Cricket to Boost Mobile and got a brand new iPhone 15 with a case and screen protector! Come here for all your phone needs!”
“Brandon who works here is the absolute best! I went in after dropping my phone in the lake, he tried to help fix it and spent a lot of time trying to get my old phone to pull up info for the transfer to the new one. He dealt with all my insane questions and even stayed late after the store was supposed to close on a holiday to get my services going. He did not rush and even helped me set up certain options on the new phone, that I asked for help with.”
“Moved to New place and got high speed fiber optic Internet with Spectrum for only $30 per month .
Unlimited downloads for gaming and netflix streaming .
No contracts .cannot ask for more .
Had Verizon fios and was paying double .
Very happy that I switched”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“My experience was exceptional due to the great work of Jamal. He was a delight to work with and very helpful to me. Jamal was energetic and energetic in the way he made sure everything was done to perfection. His always upbeat and cheerful attitude is a great attribute of his and I think this is what made the whole experience perfect. It is very rare to find such a person who not only does her/his job well but also takes pride in it. Due to Jamal, it is as if I have been given a 5, star experience and he is a great value to the team.”
“Max was so helpful and informative today. He was able to seamlessly transfer over all our info with starting a new phone service and made the most entire experience very comfortable.”
“I came in today got my iPhone 11 for my daughter it worked good the workers were quick and fast and very helpful they gave me a free protection screen on it very good people business was a pleasure ??”
“I had come into the store to solve a problem in person. Darryl from the store not only helped me with the issue, but made me aware of perks i didnt even know I could take advantage of! Great customer service!”
“Ryan was awesome!!! *At Amherst and Grant Tops plaza*
He took the time to patiently help me till the issues was completed. He was very knowledgeable with my phone and what I needed. Very happy with my experience.”
“Great service! Was a breeze getting set up for a new phone. Was one guy working and was fast and efficient i believe his name was Adrian. Sorry if it's not correct name but tha is alot!”
“This Metro store is THE Best one in the Buffalo area! The staff there are friendly, knowledgeable and professional, especially Omar. Ask for him and tell him Mark sent me.
They don't talk down to you as if you're not as technically savvy, not at all. It's the opposite, they explain matters in an easy to understand way.
Plus the 'wait-time', even when busy, less than a couple of minutes if that. And the location is within a short drive for nearly all, less than a mile away from the I90 Walden Ave exits.
Do yourself a favor and save the headaches and hassle with mobile devices for those who won't read this and see Omar at MetroPCS.”
10AM - 7PM
4960 Transit Rd Unit 4, Depew
Mobile Phones
“I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!”
“Had the hdmi port on my PS5 repaired here. The damage to the hdmi ended up being worse than we thought, and took and extra day and effort to repair. He still only charged me the original price that was quoted when I brought it in. He could’ve added on to the price but he didn’t. I dropped my ps5 off on Friday evening and it was ready Monday morning. If you need an electronic repair, this is you guy!”
10AM - 7PM
3263 Walden Ave, Depew
Mobile Phones
“Absolutely so helpful when I was desperate for getting my account straightened out!! Omar was outstanding with his customer service as was Sokat the store manager!!”
“After 20 years of being an AT&T customer, and having never needed to set foot into an AT&T store to take care of anything I needed until today, I was ready to leave AT&T for another company. Juan at the Elmwood store in Buffalo is THE ONLY reason I am still an AT&T customer right now. Thank you SO MUCH for all of your help, knowledge, and patience today. You are the fourth person I talked to via chat, phone, or in person over the last two days who works for AT&T, and the only person who I felt really cared about my problem and wanted to help me solve it. You are a lifesaver. I hope you get Employee of the Year and a well deserved raise and promotion.”
“I needed help with my Sims card it was not working in my phone from setting up on line on Oct 16 2024 and Kamel did an amazing job went far beyond helping me so I was able to make calls and text as I'm disabled and can't be with out a phone he deserves a raise I can't thank him enough for all his efforts this Seneca location is awesome”
“We had such a good experience at this store with Johnny. He took the time to explain all the options available & let us make the final decisions. He was extremely helpful in getting everything switched around & answered all our questions & was available by phone for any further questions. The customer service at this store is through the roof! I highly recommend & in particular, Johnny. Thank you!”
“Reviews are Not my thing BUT I had to come spread Love to Omar at this location. Although issues with my phone line are still ongoing Omar went Above and Beyond the call of duty, directly from the kindness in his heart. He deserves a raise.”
“Great customer service! The representative made a genuine effort to help and tried every possible solution. I really appreciated the dedication and professionalism. I’ll definitely come back.”
“Nora was excellent and gave such great customer service. My first time at this location and we will be coming back. Our experience was great! Thanks again Nora ♥️”
“Great customer service (Chris) when I came in to replace my phone. Helped to lower my bill and explained things in a simple way to better understand. Thank you”
“Talked with Ryan on 7-29
Excellent customers service and very knowledgeable. Took the time to help me till the issue was completed 100%. I left happy my phone was fixed. Ryan is the guy to talk we with.”
10AM - 10PM
282 Amherst St, Buffalo
Mobile Phones
“Great costumes services I got an upgrade from a iPhone SE to a iphone 16e for 250$ that was a 600$ phone. I have to phone lines and I also upgraded my daughter’s iPhone SE to a 16e just for 80$ more. The employees were so nice and very understanding and gave me so many deals on both iPhones, Screen protectors and cases for the phones. This is my new favorite place to go to when I need a phone or help with my phone if anything would happen to my phones. Everyone was so nice and helpful. Very clean inside and has so many things you can buy besides phones.”
11AM - 8PM
827 Broadway, Buffalo
Mobile Phones
“The customer service here is unmatched! He dealt with my broken iPhone immediately and was extremely nice to me. I can say with absolute certainty that you will feel comfortable at this store!”
10AM - 8PM
4900 Transit Rd, Depew
Mobile Phones
“This is the AT&T on transit road in depew NY!
It was an amazing having someone that actually helped my daughter and me instead of walking into a store and being told that everything is done in the app, April answered every question I had and that was a lot lol she was also extremely polite to my daughter and that goes a long way to me, my daughter and I left the store and she looked at me and said that she was really nice and she hopes that April is there when we come back!”
“Aziz was absolutely amazing! He had the patience of an angel. HIGHLY recommend. I will be using his store from now on and will be recommending him to all my family and friends. Beyond 5 star service.”