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“I did a piercing with Tahsin and she made me feel very comfortable. She did it perfectly and was very patient and kind. I have not had any trouble with pain as I usually do, she did a great job! I will definitely be referring her to everyone. ?”
“Great customer service,everyone there has a good positive energy ….Lenny took good care of me very polite and honest I’m very happy with their service”
“This is a great place to shop! The people are very helpful you get to physically see and try on your apparel before purchasing. So if you’re tired of dealing with mail order apparel this place is for you.
If you are man that falls outside the standard body sizes found at most retailers and find it difficult to keep up appearances when you go out, this is the place for you! I’m 6’5” tall and 400lbs. This store never lets me down. They can digitally scan your body and provide the ultimate fitting apparel based on that scan, so shopping for a suit was quick and easy, a 52” waist, no problem! Do you need casual ware, no problem.
If you’re a craftsman looking for working man’s clothes good luck because you won’t find Carhartt here.”
“Gary the store manager helped me so much with my return! He was so nice about it and went out of his way to make sure I was able to return the sneakers without any issues.”
“I love shopping at the Loft. I have been a huge fan for years. My first pick for shopping, great styles and amazing quality clothes. Love this store and the staff is professional and friendly.”
“Collin was amazing and he worked soo well with my sister who was just trying to fit in with back to school shopping!! he made sure she was happy comfortable and confident!! #lovecollin”
“Roger found me my favorite pair of shoes that has (unfortunately) been discontinued by the company. I have been wearing this particular style for years in numerous colors and they have been daily shoes in all aspects of my life. I have been hoping to track down a couple of pairs and a made a stop last week. Roger took the time out of his day to help me and managed to track down one of the last remaining pairs (in the color I wanted!)
As a fellow store manager in a retail space, I can say with certainty his commitment to helping customers goes above and beyond what is expected. I greatly appreciate it. Customer service like this is what makes people come back. Thanks again Roger!”
10AM - 8PM
3190 Middle Country Road, Lake Grove
Shoe Stores
“I ordered shoes for pickup. The item was ready so quickly. When I got there my baby had fallen asleep in the car. I called the store and someone came to my car to drop them off for me. Very polite and considerate employees.”
“I recently visited the Foot Locker at Smithhaven Mall in NY to pick up a couple of pairs of Air Force 1 Pandas, and I couldn't be more pleased with my experience. From the moment I walked in, the staff was incredibly welcoming and helpful. They were knowledgeable about their products and guided me straight to what I was looking for.The store was well-organized, making it easy to browse through their extensive selection. Despite it being a busy day, I didn't feel rushed or ignored. The staff ensured I got the right size and even offered insights into how to best care for the sneakers to keep them looking fresh.Checkout was a breeze, and the overall atmosphere in the store was very positive. It's clear that customer satisfaction is a top priority at this Foot Locker location. I'm thrilled with my new Air Force 1 Pandas—they're exactly what I was hoping for, and the shopping experience made it all the more enjoyable.Kudos to the team at the Smithhaven Mall Foot Locker for their exceptional service and for making my shoe shopping experience memorable. I will definitely be returning for future purchases and highly recommend this store to anyone looking for great sneakers and even better customer service.”
“New favorite clothing store!! My Daughter and I just came home from the Smith haven mall and spent the majority of our time at Tillys. We were helped by Jill who is the nicest, and sweetest employee we've ever met in retail. She helped us pick out clothes that would fit my daughter well and looked awesome. For outstanding service go see Jill at Tilly's! (Thanks Jill!)”
“We bought dress shoes for my husband. Jeremy was super helpful and gave us extra care tips for the shoes. We bought extra products to take care of them. Overall a really good experience.”
“Found my daughter’s backpack she has been begging for. The lady that answered the phone when I called to make sure the backpack was able was so nice to put 2 aside for me to choose from!”
“I get my kids shoes from here for each summer/winter because they have a good selection and prices are in line with the competition. The main reason I come back is the staff are always happy to assist with measuring kids feet, locating stock and getting it delivered to my home for free if not available in store.”
10AM - 9PM
2 Smith Haven Mall, Lake Grove
Shoe Stores
“Nancy Hernandez was excellent in assisting me. She went above and beyond for me and assisted me in a situation where someone use my debit card without my permission I cannot thank her enough. I wish there was more genuine people in this world if there was more people like her this world would be like heaven. May God bless her and I would definitely be shopping at the store in the future.”
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“Had a really great experience at this New Balance location thanks to Mark. He was incredibly knowledgeable, patient, and genuinely helpful without being pushy at all. He took the time to explain the different sneaker options and helped me find the right fit and support for my feet. You can tell he really cares about helping customers rather than just making a sale. He left such a positive impression on us, and we’ll definitely be coming back soon. We’ll absolutely be recommending this store…and Mark specifically, to friends and family!”