“Just reached out thinking I needed a VOIP adapter, was connected to the chat and then redirected to Tom. Tom went out of his way to make sure I was looking for the right adapter. He even offered to call and explain that I didn't need it but help me understand it a bit better. Decided I would hold off and see if the phone I ordered works first. Will definitely be calling back should I need something in the end. Thanks Tom. Definition customer service.”
“Went with My dad and updated his spectrum account and they were able to save him $89.00 a month very friendly and knowledgeable they even booked an appointment for my dad in one year to make sure he has the most updated Internet ? plan”