Cell Phone Stores in New Hartford, NY

6 locations found near New Hartford

“Mike is one of the nicest customer service representatives I’ve ever met. He was kind, informative, and very helpful. I was nervous because my charger broke inside of my phone, and after so many places gave me a quote of $800+, I was so grateful that Mike was willing to help me out. He plucked the charger port out in 2 seconds, and didn’t charge me a cent. I will absolutely be coming back for all of my iPhone needs, including screen protectors and diagnostic repair. Mike was an absolute pleasure to work with, and I appreciate him and his business so very much!”

4.8 Superb167 Reviews

“Visited store this week with a family member who had a very unique situation. Matt,with glasses, was a tremendous help. Effective, patient and understanding. Perfect customer service!”

3.7 Good108 Reviews

“On Monday 8/24/26 I went to this Verizon store to get new cellular service and phones for my family. I worked with Jesse during this process. Not only was Jesse very professional, he was extremely helpful, answered all of our questions and made sure everything we asked for was taken care of. Jesse even went above and beyond, staying past the end of his shift to make sure everything was done and done correctly, instead of pushing us off on another staff member, as other businesses would do. Keep doing what you do Jesse.
THANK YOU!!”

3.5 Good101 Reviews

“I went today to get a new modem. I made a reservation prior (which is key) and they immediately got me in. Then the guy said that my bill was too high and went through ways to bring it down, ending up saving me 80 dollars a month

The fact that just a simple trip to get me a modem saved me 1000 dollars that I didn't even ask for was amazing.”

3.1 Average199 Reviews

“I had the pleasure of having Garth as my connection specialist yesterday.I bought a Samsung Galaxy s24 ultra and love it. Garth was super knowledgeable and very helpful.i would recommend stopping by and seeing Garth if your in the market for a new ph”

3.2 Average95 Reviews

“I was extremely impressed yesterday with the high level of customer service I received from the store manager, Anthony. During my visit he was friendly and saw to all my needs as well as noticed I was paying a very high monthly bill for 4 phones. He was able to reduce my monthly charge’s significantly and I couldn’t be more happy with the effort and time he spent with me. I will recommend this store to family and friends. Thank you!”

3.1 Average94 Reviews