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“The service and hospitality at JLR Manhattan is 2nd to none!! Benjamin and the staff always go above and beyond to make my trip there an enjoyable experience. Thank you!”
“Always pleased with their service. Everyone is very friendly and they provide timely updates on the status of our vehicle. We appreciate that they are able to schedule us as needed, provide loaner cars, and video updates of our vehicle. Yes I would highly recommend Manhattan Motorcars!”
“I have a great history with this dealer. They have service my last 3 VWs. Being a Le to drop off the car then head to work and have it be ready when my day is over is great. Staff is always helpful. Carol at the service desk made sure everything was explained with detail. I will look for her next time I need to bring my car in.”
“Jeremy has been very patient and try his best to accommodate our requests throughout the process. Had a great experience getting our new car and very convenient location”
“I called in today to see if they can help me with my headlights.And I spoke to ralph, and he was the most encouraging person I ever met, even though I did not even meet him in person.The way that we spoke is like I know him.His customer service is excellent.I love the way that he gave me an inside of what was taking place with my car.I honestly have to say his customer services, one of the best that I ever experienced.I learned so much from speaking to him”
“I highly recommend Mini of Manhattan. They explained everything about the car and all options. My wife wanted a very specific car and the dealership worked very hard to get us exactly what we wanted. Car came in perfect and they showed us how to work everything.
There is nothing more you can ask for.
Again, highly recommended.”
“Absolutely amazing top quality service. This place is the real deal. I am a tough customer. I have always taken my car to trusted places in my hometown in NJ because I never trusted any place in NYC. Out of necessity I found Daves Collision. I saved so much time and money (and a trip to NJ)! Many, many thanks to this excellet business. The customer service was superior.”
“Sweet dad and daughter helped out with vehicle inspection. Efficient, professional, patient with my questions as a newer NY resident, and easy to get in + out. 10/10”
“The Marmin team was wonderful. Dillon helped me getting through a terrible experience dealing with my insurance company, to help me get a fair estimate of the damages and avoided my car being unfairly totaled. In the end they repaired my car quickly. I will recommend the to everyone I know in Manahttan who needs a reliable auto body shop.”
“Received excellent service from Jhosue and his team when I needed to make some repairs and updates to my vehicle. My car left the lot looking and driving great. I absolutely recommend Jhosue and Toyota service .”
“Real talk, these guys did their thing. My front bumper was messed up, scratches, dents, everything and they brought it back like nothing ever happened.
Paint matched perfectly, everything lined up clean, and the car looks brand new again. You could tell they actually care about the work they do, not just rushing jobs out.
Shoutout to Javier too, he made the whole process smooth, kept me updated, and made sure everything came out right.
If you need body work done, this is a spot you can trust. 100%.”
“I must say despite other reviews I for one believe that this place is phenomenal. I have come time and time again and each time this auto parts shop has never disappointed. They always have the best quality parts for the best prices. Other Auto parts have similar or even better slightly better priced parts but the quality is sub-par. I recommend this auto parts shop to everyone.”
“This is the only Auto Body Shop in NYC I absolutely trust. Stephen Goldman the owner is trustworthy and delivers quality service on time. He argued with our insurance company on our behalf and won. Only use OEM parts.”
“The customer service was amazing Juan went above and beyond. I had a part that i knew would be hard to find and thought id have to pay oem prices at the dealer! We compared oem to the computer and it was not a match. I thanked him and left. He came out the door after me and aske me if he could have a few minutes to try and find the part. I told him for my car they make two different types. He worked his magic and showed me a picture of the part i needed. He then tokd me if i need it it Will be here in about an hr and also offered to deliver them locally for me( just a bolt for my brake caliper) i was hyped. I came back and picked the part up on my way somewhere and they matched perfectly. The Destin staff went above and beyond for a part under 20.00. They have a customer for life now. Thank you guys again.”
“I’ve brought my car to A&A multiple times for inspections, routine service, and larger repairs, and they have always been incredibly easy to work with. Completely trustworthy, never upsell or charge for anything unnecessary, and they consistently do great work. I’ve worked mostly with Joseph who is an absolute all star but everyone I’ve interacted with there has given me 5 star service. I will continue coming back here as my go to shop. Highly recommend!”
“Aleksey and Paul were super helpful in helping me switch from a G580 to a Bentley Bentayga. Everything was done very quickly and professionally. They CPO-certified and delivered the car to me within 2 business days of the deal and went above and beyond to make everything a smooth transaction. I wouldn't hesitate recommending Bentley Manhattan and Manhattan Motorcars. This is my 3rd purchase from the group and I'll definitely be back again. Thank you!”
“We shopped online 'till we dropped! We found the exact color and trim package Jetta we wanted (2024 Sport 6MT Pyrite Silver) at Open Road Manhattan Volkswagen. It was last one with this configuration for sale in the NorthEast United States... So we picked up the phone, and talked to a genuine person, Mario.
The first phone call guaranteed our business. We are grateful Mario was the one that answered my call. Mario took the time to ask questions and understand our situation buying from central new york state, and went out of his way to make it a pleasantly underwhelming experience. Not one other delaerhsip of the dozen i spoke to this year wete this kind. Eventually, We negotiated when we were ready, how we wanted to as buyers, before even getting there. Mario was the first salesmen to EVER introduce me to the sales manager in on our phone converations! Talk about transparency!
There's no games in the sales department here. Doing business with Mario and Open Road felt like there was no middle man and that all parties were benefitting from the sale. We had a great vehicle to trade and Open Road gave us a fair trade in value for our old Jetta, and kept their world on the trade value, sight unseen (only pictures). I trusted Mario when we left for the four hour drive to Manhattan to complete the sale, that it would be as smooth as butter. It was great, every team member was kind and understanding of us coming from out of town. We showed up an hour before close on a Saturday. Thank you for staying until 8pm, an hour AFTER close to finish our financing and work out the computer issues on your end. You put your customer befor your family and i would never expect that from anyone. After Mario, we spoke to Jose who sold us an extended warranty thru Volkswagen, not third party. I recommend you look into it, very worth it. We couldn't be happier with our new vehicle and just how much Open Road VW bent over backwards to keep us happy, informed, educated, and on the same page. The free coffee was a great addition.
Buying a car can be stressful. Negotiating can be daunting. Ask for Mario, he's down to earth and deserves the business. He will listen to you and help you thru the experience. He will not just try to get you sign a paper like most salesmen. He Will selflessly engage in seeing things from your point of view, and speak the truth, and help you rationalize the decision making process. I can't yell you the amount of dealerships that try to bait and switch, or have promised me a car is available, or coming in soon,that doesn't exist when I get there, or was "just sold" between 8pm last night and 8am this morning. We will be returning to open Road auto group In the future by our own choice, and recommend them to any buyer. They will do their absolute best, and that's hard to come by nowadays. Take the train or fly into town, and drive out in your brand new car from Open Road Auto Group. Thanks Mario, Jose, and Elias. Keep up the good work and mature practices. You give new car dealerships a good name, and represent VW well.”
“Got my cars first ever damage - auto tech worked directly with my insurance company and handles all the paper work - and completed a perfect repair ahead of their promised schedule. Couldn’t have been easier and nicer work to make the car look new again. Also little things matter - when I went to pick up the car it was cleaned and washed immaculately - couldn’t recommend them more and they have a permanent customer now.”
“I’ve Been leasing cars through Jose Lopez at BMW of Manhattan for many many years. Let me just say that Jose is the ultimate professional. He does what he says, detail oriented, very trustworthy and because he deals with Internet sales the best pricing you’ll ever get. I highly highly recommend Jose at BMW Manhattan. He’s the best. My family loves him. We go to him for all of our cars and I’ve sent him a lot of clients. Keep up the great work, Jose!!!?”
“Rob and his team work their magic, they are professionals at what they do. I’ve been a customer since the late 90’s from tinted windows to audio systems they do it all. Working on my next project.”
“My car was broken into and requires repairs. Bill has been most accommodating in getting the car parts and reassuring that he can fix the problem. Looking forward to seeing the finished work. ?Got my car back, with a job well done and actually a day earlier than initially stated. I would not hesitate to recommend Bill and his services.”
“I took my car to Manhattan Auto Care for a transmission repair, and they did an excellent job. Rich and the team took really good care of everything and were great with their suggestions throughout the process. They explained things clearly and made sure the work was done right. My car is running like new again. Highly recommend!”
“Typical wait times to get regular service for my vehicle. Sometimes it's only an hour, others is two and a half for an oil change... Be careful with the "recommended services"... as they are recommended the dealer , ot toyota themselves as part of the regular maintenance.”
“I've been visiting BMW Manhattan for service for several years and have always had good service. My last interaction with Christian Nguyen was just incredible. His level of attention, communication, transparency, and pushing for the best outcome for his clients was something so impressive I needed to let everyone know...I will only be working with Christian going forward -”
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“Michael Martin did an excellent job and provided fantastic customer service during the purchase of my Audi A4. He was very responsive to all of my needs and questions I had.
Michael was with me from day 1 and helped me to find the perfect vehicle with all the options I wanted... He is very kind and patient as this was a very difficult and stressful time for me. I am very happy with the new car, and he is still available and responsive to me if I have questions or follow-up. I recommend Michael Martin as your sales man for your next Audi purchase! Great job Michael and thank you for everything! -- (this was from 2015 - somehow it was never posted)”