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“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”
8 AM - 10 PM
1860 Broadway, New York
Banks
“After being given the "bum's rush" out the door because greedy HSBC Bank was exiting all their retail banking services, I was forced to vacate my safe deposit box and close out all my accounts. I was left out in the cold worrying about where to secure all my valuable paperwork which included deeds, service discharge papers, and a who slew of documents which filled a rather large box. Chase stepped up to the plate and I was not only able to get a safe deposit box gratis but was also able to link all my Chase accounts dating back some 40+ years. I now no longer waste hours having to trek into Manhattan (ugh!) each time I need to access my safe deposit box but just walk a block for banking nirvana. No more putting up with HSBC attitude with difficult to understand accents but have overly generous perks which I had to pay for previously at greedy HSBC. This includes interest on all my Chase accounts including savings, but more importantly interest on my checking accounts. Checks are FREE, ATM fees are waived, but more importantly no more costly annual rental fees for safe deposit boxes. Retail banking is slowly going by way of the dinosaur and I pity those of very modest means being gouged by all these banks and this includes both friends and family. Sign of the times and expected to grow even worse. Finally many thanks to William Zhang, a very gifted Chase employee who made my transition from evil HSBC to Chase a bit less stressful. Now if only Chase will staff multiple teller windows (versus just the one...ugh!) and bring back notary services it will be epic and worth shouting from the rooftops.”
“I absolutely love this location. Everytime I go in person my problems are assisted. My banker Alaysa always assists me with a smile on her face. Ms. Garcia takes her time, never rush and always finds a solution ?She and her associates are making a change in the banking system. They all need to be promoted for there hard work.”
“The service is unbelievable, response for needs immediate, and the team and Ms. Aviles makes it all happen. My issue has to do with the make over of the branch. It is visually disturbing (wall treatment especially) and I already know that one of my clients will now not come into the branch due to it. Please plain white walls would be a vast improvement.”
“Michael Santana was of great service and got my bank account opened quickly and efficiently, he was also super knowledgeable, overall a great experience! Thank you!”
“Went to TD bank at this location and had a great bit of miscommunication with a teller.If it was not sorted out it would have resulted in seriously delaying an important business I needed to have done, and even cost me financally.Thankfully , Chante stepped in to sort out the situation and she did it like a professional.She was businesslike and patient, problem solved.Also, she advised me as to how to avoid a similar situation in the future.Thank you Chante! TD is better off for having an employee like you. You saved my day!”
“I had a great experience at this location. It is recently renovated and quite spacious and clean. I was greeted with a smile when I entered the branch. I had an appointment already. I barely waited for a minute. Christopher Curry was very kind, courteous, and helpful with everything I needed to get done that day. He even offered me water. He also followed up via phone after the appointment to make sure everything worked out. The only con was that the air conditioning was not working and it was an especially hot day. I believe it has been fixed since.”
9:30AM - 1PM
469 7th Ave, New York
Banks
“Michelle is the best. She helped me with my mother's account. The TD branches in Brooklyn are the worst and they need retraining. They need Michelle to show them how to render excellent customer service.”
Open 24 hours
10 Columbus Cir, New York
Banks
“Deutsche Bank announced its partnership with the #Universal Hip Hop Museum's Hip Hop Pride celebration for the 50th anniversary of Hip Hop culture. It's a beautiful space and it was a great event. Happy Pride 2023”
9:30AM - 1PM
131 E 23rd St, New York
Banks
“I have to share the great experience I had tonight with Dharam Singh (Dave)! I came in to deposit a check using the ATM machine, but the check wouldn't process. Dave was willing to help me right away and was warm, kind and professional, even when I realized I had, absent-mindedly, left my debit card in the ATM causing it to get "eaten" by the machine. Dave was calm and collected and still eager to help me process my deposit and get me a new ATM card.
I have worked in customer service for years and I so appreciate when I receive such excellent and thorough service because it is such a rarity these days. All delivered with the utmost compassion by Mr Singh!
Did I mention he did all this with 15 minutes until the bank officially closed?? Never made me feel bad or rushed, I can tell he is truly a professional and he loves to help people. Because of my experience there tonight I would recommend this branch to anyone in the area.
Thank you again, Dave, for your patience with me through the process!”
9:30AM - 1PM
329 1st Ave., New York
Banks
“The staff was courteous and very professional. I had occasion to visit the branch twice and on both occasion, besides a short wait, the work was accomplished very smoothly.”
“I love the familiar, almost family feeling of service from everyone I’ve ever interacted with at Actor federal credit Union. I feel fortunate that this is my bank.”
“I recently had the pleasure of being assisted by Joey during a visit to my local bank branch.His assistance at the bank was nothing short of outstanding. His exceptional knowledge, dedication, and personable nature made my experience smooth, efficient, and ultimately, a pleasure. He is a true asset to the banking institution, and I highly recommend seeking his assistance for any banking needs. Joey's commitment to exceptional customer service sets a commendable standard that I believe should be acknowledged and celebrated.Thank you very much ❤️”
9:30AM - 1PM
950 Broadway, New York
Banks
“Nikketa Singh is the best teller ever. First time I went I needed coins for my store, they didn’t have the amount I needed and she said she would call me when the delivery came. She did I came the next day to pick up. Her service was outstanding!”
“I have walked by the NYU FCU for years (it's in the building where my office is) and recently was trying to find a home equity line of credit and absolutely no banks seemed to offer this anymore, even though we own a house with equity in it. I took a chance and walked into the credit union one day and lo and behold, it was so easy to open an account & then to get a HELOC. Literally couldn't find it anyplace else. It is amazing for us to be able to pay off some debt accumulated mainly due to medical emergencies over the last two years. We have only gratitude for Marianne who was/is amazing to work with and really everyone that we've encountered.”
“Katie L. helped me with business account needs, she was courteous handled my transaction quickly with accuracy, I was in and out no more than 10 mins, she remained very professional even on a busy Friday afternoon.She’s the reason for me to go back to this branch again in the future.”
11:15AM - 3PM
33 Liberty St, New York
Banks
“Good place to store your bullion, I have put in 300 kilos and the truth is, I am very happy with the service.They charge me a lot of interest :(But these starving people have to live on something.In short, security is a 10. The armored door is very hard and heavy, difficult to open and needs a little greasing.”
“This branch is very clean , and not so busy . One of the managers Mr Muhammad is always professional. I like goin to this Branch because of their services. Thank you .”
“Abacus Bank always shows its professionalism and highest quality. Abacus Bank is dedicated to community service; it is a donor to New York Chinese School since 1960s. And, Thomas Sung an attorney and also the founder of Abacus Bank assisted New York Chinese School to be certified as an Absolute Charter of New York Chinese School in1967. We do appreciate Attorney Sung, Vera Sung the President, Jill Sung CEO’s generosity to upgrade the computers and security systems at our campus which provides our students with an enjoyable and the safest learning environment. Thank You all for your generosities and contributions to New York Chinese School.”
9:30AM - 1PM
1470 2nd Ave, New York
Banks
“I rarely walk into a branch, but I needed a new card, and they print them on-site. I waited only a minute before being seen, and I had my new debit card immediately. It was easy peasy. Shout out to Tiffany for the restaurant recommendation. Quality Eats was perfect!”
9:30AM - 1PM
880 3rd Ave, New York
Banks
“This TD bank branch is the best branch. I will go out of my way just to make sure I come to this one because the service is always phenomenal no matter what customer rep I work with. They are the reason I choose TD bank Every time. I was helped by Erik and Anohi and they are very kind and super helpful and helped me rectify everything I needed and with GREAT ATTITUDE!”
10AM - 2PM
1112 St Nicholas Ave, New York
Banks
“Fantastic credit union! There are of course a few disadvantages with a small structure, but they are more than compensated with the humane treatment one receives!”
9:30AM - 1PM
444 Madison Ave, New York
Banks
“Had a bad experience with another lender was recommended by a broker to work with first horizon. The whole process was extremely less stressful, the underwriter worked swiftly to get the loan approved. They even accepted an appraisal we had done with a different lender, which saved me some money. overall a great experience, and highly recommend them!”
“Opened account online a few days ago. Easy to do, not complicated, minimal effort, as website works very well for new accounts.Customer service is awesome, and kudos to Camella.”
“Wonderful experience with manager Gabriel at the union square branch.He helped me and my family and was very patiently and professional.Leaving the bank very happy. Good luck”
“The NICEST PEOPLE EVER! Personally spoke to Pauline & Arianny. Felt like I was speaking to family.Service was excellent and seamless!Bravo to this credit union for making great choices in employees!”
9AM - 2PM
1 Pennsylvania Plaza FRNT 7, New York
Banks
“Surprisingly had a really good experience at this BofA. I had to make a quick trip to ask some questions (and get quarters of course). I had figured this branch would be super packed and disorganized considering its location. However, it was very peaceful, very quiet. No one was in line ahead of me so I barely had to wait. The person helping me at the window was pleasant and polite and went out of her way to help with my request. Would definitely recommend this location for your banking needs!”
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“My team and I was looking for capital for our business lately to expand operations. Madison Funding Partners have been great and their agents helped me with the process for quick approval. I will be using them again if the need for capital arises again. Thanks so much!”