If you shop here definitely take a photo of your receipts - they have no digital system (or so they say) and don't do store credit. Disappointing for a high end store in 2023
April 2023
Spent $400+ yesterday at the store and come home to realize they gave me two shoes for the same foot. Called multiple times and apparently they have no working phone line to resolve the issue - now have no choice but to travel an hour out of my way to visit the store againNot much of a luxury experience so would go elsewhere.
November 2022
The guy at the counter (ponytail) was incredibly rude and for no reason. Just unpleasant and unhelpful. We ended up buying several items (we still love the brand) with a ship-to-home option. All the items came crumpled up in a tiny box and all were completely wrinkled. This guy should not keep his job