Safelite is the most miserable experience I've ever had trying to get a windshield fixed. Took them a month bc they kept ordering the wrong glass and then not taking any blame or offering a discount for the inconvenience. This location and the one is queens are both equally horrific.
March 2023
1st time they had the incorrect windshield2nd time they told me they were charging an extra $600 for my Mercedes oem windshield. On the site it said $0 charge for oem. Wasted multiple hours for their complete incompetence
December 2022
They dented the car and claimed it was already there. Clearly can see it was just done. They allege they take pictures prior to doing service, but how can we tell they didn’t do it, they can simply take a picture after damage is done and claim it was there. Terrible service.
