Urban Outfitters is a popular clothing and home decor store located in the vibrant East Village neighborhood of New York City. The store offers a wide selection of trendy women's and men's apparel, accessories, and small space decor items, all presented in a funky, urban-inspired atmosphere. The staff at this Urban Outfitters location is consistently praised for their exceptional customer service. Reviewers describe the employees as "chiller," "patient," "helpful," "attentive," and "knowledgeable." They go out of their way to assist customers, whether it's helping them find a specific item or making multiple transactions to accommodate their needs. The staff's friendly and accommodating nature greatly contributes to the overall positive shopping experience. While the store's selection may be somewhat limited compared to other locations, it still offers a diverse range of unique and trendy products. Customers appreciate the store's ability to cater to different styles and preferences. The only potential downside mentioned is a perceived gender imbalance in the sale section, which the staff was aware of but could not address. Overall, Urban Outfitters in the East Village is a beloved destination for those seeking the latest fashion and home decor trends, complemented by a delightful and helpful staff that makes the shopping experience truly enjoyable.
Lovely store! Unique to the Ukrainian Village! Inventory is modest but not over the top or overly priced! Safe to say an excellent selection. . An they also sell VINYL records, THAT is soo cool. Come to and get here 💚 #GnarlyDavidson
May 2025
Staff was helpful and I was able to get my item and check out quickly, but the store fixtures are looking a little shabby.
October 2024
Great selection of clothes in funky east village vibe decor & AWESOME staff that was very, very helpful, attentive, patient, kind, and knowledgeable! The staff greatly added to my giving Urban Outfitters a 5-star rating!
