Victra, the local Verizon Authorized Retailer in New York, NY, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the exceptional service provided by the staff, particularly Aarti, who is described as knowledgeable, helpful, and completely informed about everything in Verizon. She is commended for her commitment, patience, and positive attitude in handling complex situations, going above and beyond to ensure customer satisfaction. Customers have had wonderful and streamlined experiences at this Verizon location, with the staff being extremely helpful in explaining options and getting the best deals possible.
Aanita was amazing! She took the time to understand what I needed, explained all the available Wi Fi options clearly, and helped me find the best deal instead of rushing me into a plan. Thank you Aanita! for the excellent customer service.
June 2026
Had many issues with new phone and Aarti fixed them all! She is kind, patient, helpful and VERY knowledgeable. I am so grateful for all her help.
June 2026
First time getting a celphone service with Verizon wireless. It was a great experience in this store very attentive very helpful and extremely patience handling all of my concern. I so appreciate their sales person Aarti.
