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“I had a great experience at this UPS Store! The store was very well organized, and the staff were extremely helpful. They patiently guided me through using the new self-service desk to drop off my Amazon return package, making the whole process quick and easy. Great customer service!”
“Delivery came on time and the drivers placed the items where I requested. They were kind and professional making sure I received everything I ordered. One box had a small rip but he opened it there to make sure there were no scratches. I like the app they use. You can see where the truck is on a map and they let you know when they are almost there as well. I would definitely use this service again and recommend using them.”
“The UPS store in Cicero,NY is number 1 ! The staff have always been friendly and so helpful.
Always clean and the bins are never filled to top. Which is a big deal when you are in a hurry . They are on it . #1 Exceptional Teresa Jones”
“This store has always been very pleasant to work with. Today I met Rick and he just pushed this store higher for me. I needed help printing an obituary and I am tech challenged he did everything for me. He went above and beyond while helping other multiple customers at the same time kind friendly and knowledgeable. Thank you Rick.”
“Located just behind the famous Dinosaur BBQ, found with google map help. Place was not big but well organized, neat & clean. There was only one staff who efficiently addressed my needs. Thank you UpS.”
“The staff in Staples were very courteous and professional. They explained things to me that I was not sure of without making me feel uncomfortable. I truly appreciate them for that, thank you so much 💯”
“The staff at this FedEx location are AWESOME!!! I am constantly going to this FedEx location to print my shipping labels or mail my packages off and every need I have is always met with such an attention to detail, genuine care, and exceptional service. I felt compelled to write this review because the staff is just amazing and I can’t thank them enough for all they do to make all their customers feel welcomed and ship and receive their packages with care!!! Thank you!!!”
8:30AM - 5PM
599 East Genesee Street, Fayetteville
Shipping Centers
“I live in a small town about 9-10 miles away from the Fayetteville Post Office. We have our own Post Office here. I drive the extra miles to Fayetteville because they do it all better than anywhere else around here and I'm also referring to other P.O. locations in the area.... The staff in Fayetteville is super, super friendly and helpful. They give tips and suggestions freely. The lines move fast and they make the whole errand a great experience....thank you all so much.”
“The staff is friendly and truly takes the time to get to know their regular patrons. The customer service is excellent, efficient, professional, and convenient for both large and small print jobs, which you can easily send by email. They are also convenient for all mailing and business needs.
I love having a UPS STORE in the neighborhood. They are a great asset. I am equally grateful for the fantastic customer service I consistently receive.”
“Dave and Team at Wilcox paper will help your business run smoothly! All your office cleaning, paper, and stock supplies. one stop place for most shopping needs in your warehouse, office, or restaurant!”
9AM - 8PM
4118 NY-31, Clay
Shipping Centers
“Apparently I’m at the stage of life where I’m writing a review for Staples. Is it because I have kids going back to school? Is it because I secretly love office supplies? Or is my life just incredibly boring? We may never know.
But honestly, I love this place. It always feels like no one is actually running the store, which sounds like a criticism, but for me it’s basically paradise. It’s quiet, it’s empty, and I can stand in the pen and planner aisles for an unreasonable amount of time contemplating all of my options without anyone bothering me. Living the dream.
The pricing is also fascinating. Things are either wildly expensive or so insanely on sale that you feel like you’ve committed some sort of retail crime. There is absolutely no middle ground.
My snack-loving heart is always delighted when I make my way to that strange little mismatched section of office supplies and miscellaneous nonsense, where I am greeted by what has to be the largest barrel of cheese puffs known to mankind.
Why does Staples have a giant barrel of cheese puffs? I have no idea. Why do I care? I don’t. I’m buying it.
The kids have their school supplies. I have orange fingers. Everyone wins.”
“I only use Staples for all my printing needs when it comes to my company flyers and brochures. The main manager that is always there during the daytime is WONDERFUL. She is very helpful and knowledgeable. Her work is great and gets it done fast! When I have a question, she knows the answer or how to get the answer.”
“The staff at my store are without fail friendly and eager to help. I had three boxes of computer equipment to ship recently, and Manager Dan and associate Noah worked together to pack everything up. Two of the boxes arrived in great condition. (The third got waylaid by severe weather and will be delivered Tuesday. Happily it was the least important box.)”
8:30AM - 1PM 2 - 5PM
115 North Main Street, Minoa
Shipping Centers
“This is one of the best post offices in Syracuse, NY. Excellent customer service! There's always someone always available to handle your mail and packages with a smile.”
9AM - 1:30PM 2:30 - 5PM
1900 Brewerton Road, Syracuse
Shipping Centers
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“We've employed Bistrow Trucking for our residential rubbish removal for quite a long time. They have consistently provided excellent service, and are one of the few service providers who kept their costs down. They did not raise our rates for many years, and when they finally did, it was less than $2/month. Thank you, Bistrow, for doing such a great job!”
“How was my experience at this UPS drop box you ask? Amazing! Wow, what a box! It opened its mouth and swallowed a smaller box and then that box reappeared in a different area! Possibly the work of the devil, but until I know for sure I'm twirling in a field of daisies at the magic of it all!”
8:30AM - 1PM 2 - 5PM
5560 Bartel Road, Brewerton
Shipping Centers
“Amazing customer service!! Every time I've gone in and needed help they've been more than willing to help me out and try their best to find me boxes they already have so I don't have to pay! I've never come across someone who works there that isn't willing to lend a helping hand! Very genuine and kind people, if I could rate higher I would!”
“I don’t think I would’ve found it without the map guidance for Google maps. But I’m glad I did. It’s very easy to get to and closer than the one I normally go to.”
“I had to mail something via certified mail and dropped in with my son yesterday afternoon. We ended up being helped quickly while having a very delightful conversation with two of the most polite, kind and helpful post office workers I have ever encountered! One even had some decor at her station that was just so whimsical and unexpected :) We wish them both all the very best.”
“La’Nya was great!
I had to make multiple copies of over 200 pages of documents and get it to post today. While mango g other customer she stated on top of ensuring the copier was full and working properly.
The copiers are really fast too! Black and white copies are priced lower than FedEx peer competitors.
My thanks goes out to La’Nya, her, team, and the management of this professionally run business!”
8:30 - 11AM 12 - 5PM
6499 East Seneca Turnpike, Jamesville
Shipping Centers
8:30AM - 12PM 1:30 - 4:45PM
45 Redfield Street, Constantia
Shipping Centers
“I go here for all my mailing needs as an eBay seller (and sending out holiday cards) and I’ve never had a bad experience here. Customer service is consistent, fast, and friendly. During times of high demand, there will be a more urgent, rushed nature but that’s all of retail. Just be patient and communicate the best you can, because retail workers deserve the same courtesy and respect as anyone else. Thank you USPS for your hard work!”
8:30AM - 5PM
404 West Manlius Street, East Syracuse
Shipping Centers
“MJ is great. He’s efficient and always smiling. He recalled our brief conversation from when I stopped in a week prior and complimented my hair cut that I had gotten since then.”
“Hands down the best company to get your packaging and shipping supplies. Staff is always friendly, shipping is prompt and accurate and they always have stock. Highly recommend!”
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
“I'm glad this post office was here because I needed to drop off some postcards. The only drawback was that they open too late in the morning. Some of us have to get to work in the morning so their hours are not too convenient for everyone.”
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“I recently had the absolute pleasure of visiting the FedEx Office Print & Ship Center, located at 628 S Main St, North Syracuse, NY 13212, and I cannot say enough about the exceptional experience I had.
From the moment I walked in, the level of professionalism, efficiency, and genuine customer care was immediately evident. Adam was truly phenomenal—knowledgeable, attentive, and incredibly detail-oriented. He took the time to fully understand exactly what I needed, offered thoughtful guidance, and ensured everything was completed flawlessly. His dedication to providing top-tier service is rare and deeply appreciated.
Adam also did an outstanding job on my initial project. His professionalism, efficiency, and commitment to getting everything done right the first time made a lasting impression. He was organized, responsive, and clearly takes pride in delivering high-quality service. It’s clear he values both accuracy and customer satisfaction.
What stood out most was the culture at this location. Every staff member I interacted with was courteous, patient, and highly competent. The store is well-organized and operates seamlessly, even during busy moments.
With a full range of services—including packing and shipping, shipping supplies, professional printing and finishing, business and document services, passport services, self-service options, Wi-Fi, and office supplies—this location truly does it all, and does it exceptionally well.
This FedEx Office Print & Ship Center stands out as a model of what outstanding customer service should look like. I highly recommend it to anyone looking for reliability, professionalism, and a team that genuinely cares about getting the job done right.
SECOND VISIT
I returned to the FedEx Office Print & Ship Center, located at 628 S Main St, North Syracuse, NY 13212, for a second, much larger and more complex project—and once again, the experience exceeded every expectation.
Reign, Caitlyn, and Brittany delivered another phenomenal job. They worked together seamlessly on an enormous project involving color photos and crucial documents, and the level of care, organization, and attention to detail was truly exceptional. They didn’t just complete the project—they elevated it, ensuring everything was polished, professional, and fully suitable for submission to a law firm.
Their ability to handle such a high-stakes, detail-heavy project with precision and efficiency speaks volumes about their skill and dedication. They also went above and beyond by ensuring the entire project was properly prepared and sent out with great care and accuracy.
In addition to that, they assisted with multiple services effortlessly—handling Amazon returns, sending faxes with properly attached receipts, and managing a stack of certified letters quickly and efficiently. Every task was handled with professionalism and ease, no matter how complex or time-sensitive.
This location offers a full range of services, including packing and shipping, shipping & packing supplies, professional printing & finishing, business & document services, passport services, self-service options, Wi-Fi services, and office supplies—and they execute all of it at an exceptionally high level.
This team truly exemplifies what outstanding customer service looks like. Their professionalism, teamwork, and commitment to excellence set this FedEx Office Print & Ship Center apart.
I highly recommend this location to anyone who needs not only standard services, but also expert-level support for more detailed and important projects.”