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“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
“I was really hesitant to use this location because of all of the bad reviews. Everytime ive gone in there though, there has NEVER been a line, and theres always at least 3 different smiling people behind the counter ready to help. Ive never had an issue here or encountered anything but friendly helpful employees. Im also ALWAYS on the look out for this google reviews famous "jennifer" , HOPING to get a glimpse of the person who has generated so many bad reviews. Ive been using this location regularly for the last 6 months and haven't had the pleasure of spotting her yet.”
“I am so surprised to see many negative posts about this post office. I have never had a bad experience there. I actually choose to go to the Hertel post office even though it is farther from my home. It is busy at times but the employees move customers through quickly.”
“Just called to see if they could help find a valuable misaddressed package which tracking showed as having been sent for destruction as undeliverable. Spoke with Brad who managed to intercept the package and called me right back. Great customer service. Thanks again, Brad!”
“best usps location. always competent and able to help. they take walk-ins for passports on saturdays and the process is quick and efficient. couldn’t recommend this location enough”
8:30AM - 5:30PM
5325 Sheridan Dr, Buffalo
Post Offices
“If you go to this post office location do yourself a favor and work with Darlene. I came in to send an international package and she walked me through the steps patiently and helped me get the package sent successfully. She was kind, helpful and very knowledgeable. Definitely would recommend working with her if you go.”
8:30AM - 5:30PM
9860 Niagara Falls Blvd, Niagara Falls
Post Offices
“I love the increasing number of Post Offices with 24-hour kiosks available so that I am still able to process and send my letters and packages at off hours, around my schedule. The kiosks are easy to use and offer a wide variety of options.”
“The service was really nice. I’m satisfied with it however, there was a Bengali guy named Muhammad was very disrespectful. My brother is a minor yet he was asking him questions when I his sister and mother was present there. He kept pressing us to go get the passport pic taken while telling my bother (minor) to make appointments. Then proceeded to ask if he’s slow because I was doing stuff on behalf of him. He needs to learn to be respectful towards everyone including people from his own background and talk formally. Shout out to the colored guy who helped us. He was amazing. Thank you! You made my day ”
9AM - 12:30PM 1:30 - 5PM
2901 Niagara St, Sanborn
Post Offices
“This is a small post office. Be mindful that it does serve a bigger community now-so depending on when you go, it might be a little busy. They are closed for lunch from 12:30-1:30. The lady at the counter is friendly. Parking is on the street”
“Wow thank you, I stopped by and they were selling hand sanitizer and n95 masks right outside under a tent. They make their own brand of sanitizer. They are a great pharmacy.”
“Great post office these people work very hard and they have a counter that you can drop off pre-labeled Parcels so you don't have to wait in line. A well-oiled machine in my opinion”
8:30AM - 5:30PM
5500 N Bailey Ave, Buffalo
Post Offices
“The staff is always very helpful and friendly. Sometimes the lines get long but that just gives us time to slow down and breathe for a few minutes during our craxy fast paced days.”
“Hey, I read some of these reviews and I went with mixed feelings to this post office. I had to ship out a package. I was ready to fight.Surprisingly I didn't encounter a tornado. In contrast, it was a mild southern breeze. Fun aside, Kris made me feel welcome and greeted me with a smile and processed the package speedily and we even exchanged some friendly conversation.It seemed that the other workers were professional as well. Kris exceeded my expectations by far. Good job.”
“Station Manage Gino Pari was incredibly helpful in locating my package. I sent it to a po box that did not exist at that location. He responded timely to my inquiry and followed up with me twice via phone. He even called to let me know they were having an early close in case my Sister was planning to come in to pick up the package on that particular day. Thank you for your excellent customer service Gino!”
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“Went in with my EZ Pass to send back as it was damaged. The gentleman working was able to reuse the same package and save me money and explained when it should arrive and I was in and out in 5 min”