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8:30AM - 5PM
141 Goundry Street, North Tonawanda
Shipping Centers
“This place can't be beat. Every customer is treated with such respect, friendliness and professionalism. Yami went above and beyond for me! And she did with a smile!
Thank you all for being you!!!”
“Received our 14 foot SunSetter Awning today. Friendly delivery team, we received emails, text and a phone call a half hour before arrival. Highly recommend this delivery service.”
“Cool selection of vintage, reworked vintage and vintage inspired items. Also has a good collection of Buffalo themed items for all your gift giving needs.
There is also a good selection of band tees, records and music inspired merch.”
“I always ship with this location and they all are very knowledgeable, accommodating and friendly!! I have never had any issues and George is always so very helpful. I would recommend them to everyone. If you want it done right and timely, go here. They are the best!!!”
“CBI is great - they take a photo of the package and shipping label which makes it helpful to identify what packages have been received. I've been using CBI since ~2018 and they have been fantastic.”
“I really only go here when I have to do an Amazon return however staff has always been helpful and polite. Now there's also a kiosk so you have the option between staff or using the self service station which is really nice.”
“Exceptional customer service at this location. Truly Exceptional.
All ofThe employees at this store are helpful, efficient and professional. The manager went above and beyond to help me with an expensive shipment to Italy. I can't say enough about how helpful she was. I will only use this location for any future needs.”
8:30AM - 5:30PM
4498 Main St # 4, Amherst
Shipping Centers
“A+++. DHL is not just reliable, they go above and beyond and they don’t ask for any investment of time from the customer (downloading an app, etc.) Also, no account needed. Easy to track.”
“The staff at this store have always been nice, cheerful, and pleasant to engage with. However, this week they went above and beyond when a package said it was ready for pick up but wasn’t yet at the store. They took the time to help troubleshoot, found the solution, and went the extra mile to call me with an update as soon as the package arrived. Plus, they remembered who I was (which doesn’t always happen in these kinds of situations).”
“My cold-chain required package was jeopardized by the sender with many mistakes but Gabby was so helpful with me to save it, beyond expectations. She patently listened my concerns on multiple phone calls, helped me figuring the things out. After all, my package got saved thanks to her!”
“I visited the East Robinson location in North Tonawanda, NY today. The store was very busy, and I was greeted by an employee by the name of Lee. She was incredibly friendly to myself and all of the customers before me in line. Lee was not only great at her job, her customer service was 10/10. I was having a lousy day until I had the pleasure of Lee simply asking how my day was going and treating me like a valued customer, not just another person standing in line.”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
“I love this location. I’ve had a mailbox here for over three years. The Customer Service is always pleasant and then when I come in, and my package are ready.
Build relationships and trust best UPS in Buffalo”
“Just had another great experience at my neighborhood FedEx store. I had a connectivity issue at home and didn’t wanna go to the office so we printed some things out. The staff here is always awesome. Very friendly and helpful if you have printing needs, shipping needs or need a few supplies. This is a great place to go. Thank you! See you again soon.”
“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”
“John was so patient and helped me with a printing project that I was struggling to have printed. It came out beautifully and I am so appreciative of his assistance. Highly recommend for your printing needs!”
“Gate opens at 8 a.m. closes at 530 p.m. but the office closes at 5 p.m. no overnight available since the facility is fenced in...you must wait in the office while being loaded...”
“When the store operated during its designated/regular hours, customer service was steller. Unfortunately, the hours were recently reduced due to staffing constraints. Customer service is still excellent but be sure to call ahead to confirm the hours of operation before heading to the store. I hope they are able to return to regular hours soon.”
“Danielle went above and beyond for me !!! Outstanding customer service and takes her time giving all answers and directions even when there’s a line up ! Highly recommend this location !!!”
“Great Experience Every single time I come here!! Staff is outstanding and over the top helpful!! I'm al aways shipping out used Hockey equipment here! ⭐️⭐️⭐️⭐️⭐️”
Open 24 hours
650 Delaware Ave, Buffalo
Shipping Centers
“We are an older couple and had to bring in a 44 lb packagefor shipping today 3pm on June 6 2023. The two folks behind the counter were the absolute best. They helped us get the package in and took care of us in the most friendly, courteous and professional manner. They Rock!”
“By far this is the most reliable trucking company I've found in the past 11 years. In the past, whenever I've had to hire a freight co. to go into a NJ port, I pretty much have to say a prayer ahead of time because some companies are so unreliable; costing businesses hundreds to thousands in drayage fees. Since I started using ODFL on the regular, I have not had one issue and I always get my freight when they promise. Transport may run about 20% more than other companies but worth it in the long run.”
“Over-the-top helpful counter employee. Very diligent with sending packages - holding the line on who sends what. I’m impressed with the conscientiousness of USPS staff.”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
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“The best thing about this specific USPS are the staff except for the short overweight woman she is such a pain to deal with. Otherwise they would have five stars cuz the gentlemen that work there are incredible! They are so friendly, helpful and honestly hilarious. Shout out to Terrance! I love that guy!!!”