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“I had 13 items to return to Amazon. Abigail was extremely helpful and patient while I found the email codes to match the items I was returning. All my items returned and the process went smoothly. Thank you, Abigail at the Victor UPS store.”
“Kim is a VERY good business woman. She immediately gets back to you & starts the jobs immediately. She stays in constant communication & ensures that the job is completely done. 100% recommend. P.S. I never give 5 stars so the reviews look real!”
“Dean will now be my go to place for any print job, and I promise to give more notice for the job! Even in a time crunch Dean delivered with seating chart signs for our wedding, helping me pick out the right material and walking me through all the steps to ensure I sent the file over to him properly. I felt very heard and valued as a customer. We were so happy with how the prints came out and will certainly be using DCS Printing again and recommending them to other people!”
“The staff went out of their way in assisting me in finding the correct items to get my Brothers Printer back online and useful again. This individual was very patient and understanding in explaining what I needed. Thank you Staples staff.”
“I went in to return a large number of Amazon orders. The staff was incredibly patient and kind when dealing with all the details of my returns! Highly recommend this location!”
“Every year I do a Christmas cards for our organization and the staff at the print office is so great. They have no problem assisting you in what you need help with and there are great deals and discounts when you order something.”
“I came in to have a package shipped. What I needed was more complicated than I expected (because my package was not boxed properly). The staff was patient, friendly and helpful. I left feeling that I was taken care of by customer service professionals!”
“The place is great!! The staff is SUPER friendly, they're always good to work with and the rewards for being a frequent shopper are incredible! The Webster store is the best!”
“I had 3 boats transported - 2 from savage river and 1 from Florida. All of them arrived without a scratch. I think it's important to note that this is a family owned business and the timing of transport won't always fit your needs. I didn't want to make the drive from Texas to Maryland or Florida so I let them know when the boats would be ready months in advance and as time got closer, I would give them updates to they could plan accordingly. The boats were ready months before they were able to get to them which should be expected because they are driving around the entire country picking up and delivering boats which is the only way their business model works. Was happy when the boats arrived and also happy they were in perfect condition. Would do business with again.”
“I've been to this UPS Store twice now for multiple drop-offs, and both times Gabby and Nicole were incredibly helpful and accommodating. No matter how many packages I brought in, they handled everything with patience, efficiency, and such a friendly attitude. It really makes a difference when you're met with kindness and professionalism—especially when you're juggling a bunch of returns or shipments. Gabby and Nicole make the whole process quick and pleasant every time. So grateful for their great service!”
“I was having car troubles and two workers came outside and helped me out without hesitation. Specifically, Jim went to his car, got jumper cables, pulled his truck around, and gave me a boost. They are great people!!”
“Stacy and the team in the print department did a fantastic job with my holiday cards and other last-minute holiday orders. This was my first time using Staples for holiday cards, and their high-quality work and fast, friendly, and knowledgeable service really stood out. Thanks guys!! I'll be coming back. Highly recommend this team for your print needs!”
“Robbie at the print shop was AMAZING! The best customer service experience I've ever had! Dealt with my issue very quickly and politely and was kind and friendly!”
10AM - 1PM 2 - 5PM
82 Ridge Rd, Union Hill
Shipping Centers
8:30AM - 6PM
420 Ridge Rd, Webster
Shipping Centers
“The post office at this location is very neat and clean and has a very good selection of needed mailing essentials. The office is in very close proximity to my residence and has excellent access into it from the main roads that intersect at the location.”
“The regular staff does a nice job. They are friendly and responsive. I get in and out, though sometimes there is a line but that might be due to people wanting to frequent the location. Where the P.O Boxes are located, just as you enter the building, is small but relatively clean and organized. This is the only post office use.”
8:30AM - 5PM
206 W Commercial St, East Rochester
Shipping Centers
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
12 - 2AM 9AM - 11:45PM
509 Portland Ave, Rochester
Shipping Centers
“I needed assistance shipping something internationally. HERB and his co coworker were so patient and helped guide me on how to find the necessary info to ship the package. I had to come back and Herb created the label for me with no issues. Everyone in the store was very customer service oriented.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“I had a great experience at the FedEx Office in Webster, NY. Crystal was incredibly thoughtful and thorough in helping me process 10 packages. She carefully made sure everything was accurately labeled and even stayed a past closing to ensure it was all done correctly. Her professionalism and attention to detail were truly appreciated—thank you, Crystal!”
“My husband thought he needed a monitor cable because our monitor was not working. Staples Penfield NY was out of stock of the cable. The sales associate offered to check the monitor in the store. It turned out it wasn’t the cable. Sales associate said it may be the video card. Since our computer is old we are now thinking of purchasing a new computer and will be buying it from this Staples because of the helpful sales associate.”
“After a poor experience at the hfl post office I came to this post office to get a new passport. Savannah helped me and was so so kind and patient. I really appreciated her being clear and so kind this morning. Someone give that girl a raise”
2 - 5PM 9:30AM - 1PM
53 Assembly Dr, Mendon
Shipping Centers
“I have always had a great experience in this store. The staff is friendly and have been always been extremely when shipping items, particularly when I need to ship internationally for work which can often be a pain. I have also used them several times for printing and binding for business meetings and the turnaround time and product are always top-notch. 10/10”
“Staples rep at the register was extremely helpful and pointed out a Staples Rewards opportunity to save 50% on my ink purchase of $75.00. In addition, he advised me of the Staples app features and benefits. This is the way customer service is supposed to work, well done sir!!!”
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“Always a pleasure dealing with Penfield USPS. Self service is usually functioning well and open 24/7. Staff members are willing to help and Joe was excellent in assisting me with a missing package. He found the item, was able to give me information on its delivery status and updated me throughout the process. Kudos to you guys 5/5!”