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“I had 13 items to return to Amazon. Abigail was extremely helpful and patient while I found the email codes to match the items I was returning. All my items returned and the process went smoothly. Thank you, Abigail at the Victor UPS store.”
“I am a frequent customer of this UPS Store. Every time I’m in there I’ve had a great experience. All of the employees are super friendly and helpful. I definitely recommend this location.”
“Dean will now be my go to place for any print job, and I promise to give more notice for the job! Even in a time crunch Dean delivered with seating chart signs for our wedding, helping me pick out the right material and walking me through all the steps to ensure I sent the file over to him properly. I felt very heard and valued as a customer. We were so happy with how the prints came out and will certainly be using DCS Printing again and recommending them to other people!”
10AM - 6PM
950 Hard Rd, Webster
Shipping Centers
“The staff went out of their way in assisting me in finding the correct items to get my Brothers Printer back online and useful again. This individual was very patient and understanding in explaining what I needed. Thank you Staples staff.”
“Excellent service at Staples. They had exactly what I needed and the workers were competent, compassionate and efficient.
As good as Wegman's and should teach Walmart workers!”
“Erich and his team did a great job on my shipment. They picked up an antique cabinet I purchased from a nearby store, dismantled it carefully, packaged it with care, and shipped it to me in a timely manner. Glass doors were involved and they arrived fully intact. Plus they saved me a few hundred dollars in shipping costs compared to the quote I got from the seller. Effective communication via email (my preference) as well. Much appreciated and would highly reccommend!”
“Every year I do a Christmas cards for our organization and the staff at the print office is so great. They have no problem assisting you in what you need help with and there are great deals and discounts when you order something.”
“Kim is a VERY good business woman. She immediately gets back to you & starts the jobs immediately. She stays in constant communication & ensures that the job is completely done. 100% recommend. P.S. I never give 5 stars so the reviews look real!”
“I went in to return a large number of Amazon orders. The staff was incredibly patient and kind when dealing with all the details of my returns! Highly recommend this location!”
“Been to this Staples a few times in the past year (maybe a handful). It's very clean and organized, staff are helpful and friendly, checkout lines are usually short. Haven't had a problem with this location, which is why I go here for office supplies.”
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“Stacy and the team in the print department did a fantastic job with my holiday cards and other last-minute holiday orders. This was my first time using Staples for holiday cards, and their high-quality work and fast, friendly, and knowledgeable service really stood out. Thanks guys!! I'll be coming back. Highly recommend this team for your print needs!”
“I came in to have a package shipped. What I needed was more complicated than I expected (because my package was not boxed properly). The staff was patient, friendly and helpful. I left feeling that I was taken care of by customer service professionals!”
“M&E helped us out with a last minute, urgent crossdock request. They quickly and safely unloaded the freight, stored it, and loaded it back out onto a new truck a few days later. They were nothing short of spectacular and incredibly professional through the entire process.”
“The driver who delivered my order was amazing! He brought in my order to the front porch and helped me carry it. Very funny and charismatic fella.
Package was a day late and had some damage to the box, but not the items inside.”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”
“I was having car troubles and two workers came outside and helped me out without hesitation. Specifically, Jim went to his car, got jumper cables, pulled his truck around, and gave me a boost. They are great people!!”
“Robbie at the print shop was AMAZING! The best customer service experience I've ever had! Dealt with my issue very quickly and politely and was kind and friendly!”
“Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.”
“The post office at this location is very neat and clean and has a very good selection of needed mailing essentials. The office is in very close proximity to my residence and has excellent access into it from the main roads that intersect at the location.”
“I needed assistance shipping something internationally. HERB and his co coworker were so patient and helped guide me on how to find the necessary info to ship the package. I had to come back and Herb created the label for me with no issues. Everyone in the store was very customer service oriented.”
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
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“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”