Advance Auto Parts at 527 Monroe Ave in Rochester offers a wide range of automotive aftermarket products, free in-store services, and same-day options. Their leading brands include FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Most locations provide free services such as battery testing, battery and wiper installations, engine code scanning, starter and alternator testing, and battery and oil recycling. Customers can save by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas at participating Shell stations. Customers have praised the helpful and friendly staff at this Advance Auto Parts location. One customer was impressed by the staff's patience and kindness in guiding them through the battery replacement process, making it a stress-free experience. Another customer was grateful for the employee who promptly assisted them in finding the right coolant for their car, despite their lack of knowledge about the vehicle's details. The store's clean and well-organized layout also received positive feedback. While one customer had a negative experience initially, the manager reached out and resolved the issue. Overall, customers have been satisfied with the service and assistance provided by the Advance Auto Parts team, particularly the "awesome" employee with the beanie.
Good service and friendly staff. Store was clean and well organized.
October 2025
I have been to advanced auto many times. Although I don't own a car, these guys rock, they go on above customer service. I've been there many times to have cars checked out for engine lights and motor oil. To help my family with their cars
August 2025
When I got out of work Saturday morning, my car was dead. I got a jump and was told to immediately get a battery. I went to two different businesses with no luck. When I got to Advance Auto Parts I was still skeptical. Bill T. came out a hero and took my old battery out in 2 secs and put in a new battery. You guys... read full comment
